Digital Commerce, novomind AG 

New novomind self-service portal for time-saving, automated product data onboarding

Product information for millions of products from thousands of suppliers can be made available to retailers quickly, easily and conveniently via the new B2B portal
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From press releases to the latest news – keep up to date here. We would be delighted to provide fascinating customer cases, powerful quotes and expert input on the topics of digital commerce or customer service on request. We will dedicate ourselves to your story, be it for the web, social media, print or video.

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Company, Customer Service

Stadtwerke Potsdam: novomind software ensures short response times in customer service for energy and water

EWP customer service and private customer sales digitalised and automated / Communication channels in a single system / Effective distribution of enquiries / Improved peak handling
Digital Commerce, novomind AG 

novomind at K5: Tailored solutions and new AI features for successful omnichannel commerce

Automatic product texts via ChatGPT / novomind AI hub: OpenAI integrated into novomind iPIM as standard / Hall 1, Booth 31
Digital Commerce, novomind AG 

Germany’s largest digital marketplace for timber merchants: HolzLand relies on novomind software architecture

Central platform for B2B and B2C business / Ten times faster updating of product prices, availabilities and stocks for all e-commerce channels
Company, Customer Service, novomind AG 

Automating omni-channel customer service: novomind increases channel diversity in novomind iAGENT

CCW 2023: Presentation of new novomind iAGENT Visual IVR / best-case scenarios for efficient customer service in e-commerce
Digital Commerce, novomind AG 

novomind software for marketplace business used by C&A

novomind iMARKET ensures connection to Amazon and Zalando / Automated mapping and efficient listing of product information / novomind iPIM for product information management
Company, novomind AG 

TIME TO RE:CONNECT – novoinsight 2022 off to a flying start

With more than 400 visitors, novoinsight 2022 has been a particularly special affair. Following a three-year break due to the pandemic, we could once again meet face-to-face to discuss the business of digital commerce and customer service, as well as trends in these areas.
Digital Commerce, novomind AG 

Salamander switches to novomind software package to give new online shop a strong presence

Specialist for branded shoes benefits from perfect interaction of PIM and shop system from a single source
Digital Commerce, novomind AG 

novomind iMARKET is an authorised integrator of the Amazon Selling Partner API

Middleware from novomind offers all functions for efficient marketplace business / Strong encryption standards for customer data
Company, Digital Commerce, novomind AG 

novomind software products certified for GDSN-compliant product data reception

novomind iPIM and novomind iSHOP support the exchange of standardised product information via the Global Data Synchronisation Network (GDSN)

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