Company, novomind AG

12 March 2025

25 years of novomind – a journey into the future

Ever since its inception in 2000, novomind has shaped the future. Digital commerce and customer service from a single source. With heart, mind and AI. 25 years of novomind – independent, innovative, successful.

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From press releases to the latest news – keep up to date here. We would be delighted to provide fascinating customer cases, powerful quotes and expert input on the topics of digital commerce or customer service on request. We will dedicate ourselves to your story, be it for the web, social media, print or video.

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Company, novomind AG

12 March 2025

25 years of novomind – a journey into the future

Customer Service, novomind AG

12 March 2025

GenAI meets Human – successful CCW 2025 for novomind in Berlin

novomind celebrates 25th anniversary at its exhibition booth, showcasing new, efficient AI solutions for the customer service of the future on all channels with novomind AI Agents.

Company, Customer Service

18 February 2025

novomind iAGENT now with novomind AI Agents

CCW 2025: novomind marks its 25th anniversary and showcases intelligent AI solutions for future customer service with GenAI-based bots for more efficiency in customer service across all channels.

Digital Commerce, novomind AG

28 January 2025

Alexander Bürkle relies on novomind for automating product data management

Technology service provider Alexander Bürkle GmbH & Co. KG has implemented novomind iPIM to automate its product information management processes. Product data of around 2.7 million items are automatically merged centrally in novomind iPIM.

Digital Commerce, novomind AG

9 December 2024

minubo: novomind’s partner for data transparency

Together, novomind and minubo create more data transparency for insights, benchmarks and forward-looking decisions.

Company, novomind AG

20 November 2024

Age of Automation – novoinsight 2024 highlights the potential of AI

More than 400 visitors gained in-depth insights into the world of automation in digital commerce and customer service at novomind AG's customer event.

Digital Commerce, novomind AG

6 November 2024

novomind launches Digital Product Passport in partnership with Narravero

By 2030, every physical product marketed in the EU must have a DPP. Therefore, setting the technological groundwork early is essential.

Customer Service, novomind AG

5 November 2024

Thalia relies on novomind iAGENT for optimum customer service

Customer proximity on all channels / Central omni-channel solution enabling automation minimizes response times / Significantly improved accessibility via phone

Digital Commerce, novomind AG

10 September 2024

BRAX launches new headless commerce platform based on novomind iSHOP shop system

Digital brand shop with modern headless architecture in a fresh look / Systems for successful digital commerce and customer service from a single source

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dkoehler@novomind.com

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