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Customer Service
Intelligent software solutions for commerce and customer service from Hamburg.
Simple. Flexible. Efficient.
We deliver the right software solutions for valuable customer relationships.
novomind
iSHOP
novomind iSHOP is your shop system for modern omni-channel commerce. Quick and flexible to plan and implement with outstanding performance.
novomind
iPIM
novomind iPIM is the engine for growth and success in your e-shop. Our PIM software solutions guarantee your quality product data management.
novomind
iMARKET
iMARKET integrates and automates your connections to all online marketplaces. With individual backend solutions for international omni-channel commerce.
novomind
iAGENT
novomind iAGENT is the heart of your digital customer communication. The customer service software for intelligent and highly efficient multichannel contact centres.
Operational Areas
WhatsApp Business Solution
Gain early enterprise access to the WhatsApp business solution with novomind as your verified WhatsApp Business service provider.
Chatbots and FAQ-Center
Efficient and smart self-service using artificial intelligence (AI)
Your career opportunity – come to us!
Success meets team spirit. Welcome to one of “Hamburg’s Best Employers” – we are among Europe’s technology leaders for commerce and customer service.
The latest technologies, best development opportunities, international customers, modern workplaces and a strong team – when are you coming on board?
Colleagues, experts and careers.
We work together and with great passion for innovations that unite. Find out at first-hand what it means to be part of the novomind AG.