Blog
Product content automation – the efficiency boost for your product data
From data onboarding to product description generation, AI can make the job of product data managers much easier. Find out how here.
Blog
Product content automation – the efficiency boost for your product data
From data onboarding to product description generation, AI can make the job of product data managers much easier. Find out how here.
Blog
Insurance & AI: 5 x more success through smart automation
24/7 availability, a shortage of skilled labour, cost constraints – the customer service departments of many insurance companies are working at their limits. The solution: AI automation.
Blog
Much more than chatbots: the far-reaching benefits of conversational AI
24/7 customer service is no longer a problem thanks to conversational AI. Find out all the areas of application as well as the advantages and disadvantages of this technology here.
Blog
What makes a shop system good?
Open source, closed source, SaaS or Headless? What are the differences between shop systems and what do they need to be able to do?
Blog
How companies can benefit from contact center software
Would you like to manage your customer communications efficiently across different channels? Learn how you can successfully tackle every customer interaction, with contact center software as the central platform.
Blog
Gaining an edge by using data – the customer data platform as a key factor to success
Off-the-shelf experiences are no longer enough to score points in digital commerce and customer service. How you can use centralised data management to excite your customers.
Blog
Live shopping: from static online shops to interactive sales shows
What do OTTO, IKEA, Thalia, Grube, and Douglas have in common? They offer live shopping, thus bringing a megatrend from China to Germany.
Blog
How do PIM systems help in day-to-day e-commerce?
PIM systems help to centrally organise and maintain product information. Explore the advantages of PIM here!
Blog
More than channels: omnichannel solutions transform customer service
Omnichannel platforms are a top priority for businesses. Our blog reveals how such platforms are helping companies meet customer service challenges.
