Blog
Product data onboarding: 5 hurdles and how wholesalers overcome them
Wholesale product data onboarding: How to overcome the 5 biggest challenges and boost your success with PIM software.
Blog
Product data onboarding: 5 hurdles and how wholesalers overcome them
Wholesale product data onboarding: How to overcome the 5 biggest challenges and boost your success with PIM software.
Blog
SEO for Online Shops – What you need to know
The right search engine optimisation for online shops can massively increase visitor numbers. In this blog, you will discover which features the shop system needs for SEO.
Blog
AI in contact centers: Seven automated processes that take the strain off your customer service team and enhance customer satisfaction
Read our blog post to find out which modern contact center processes can be automated by chatbots, voicebots and mailbots to reduce your customer service workload.
Blog
AI-based approval of customer reviews – a balancing act between efficiency and quality
Companies handle the approval of customer reviews for online shops and the like in very different ways. Here, we explore how AI-supported approval processes can reduce your workload.
Blog
AI in customer service: opportunities, challenges, and best practices
Find out how AI is transforming customer service: from automation to personalisation. Discover the benefits, potential challenges, and effective deployment strategies.
Blog
Product content automation – the efficiency boost for your product data
From data onboarding to product description generation, AI can make the job of product data managers much easier. Find out how here.
Blog
Insurance & AI: 5 x more success through smart automation
24/7 availability, a shortage of skilled labour, cost constraints – the customer service departments of many insurance companies are working at their limits. The solution: AI automation.
Blog
Much more than chatbots: the far-reaching benefits of conversational AI
24/7 customer service is no longer a problem thanks to conversational AI. Find out all the areas of application as well as the advantages and disadvantages of this technology here.
Blog
What makes a shop system good?
Open source, closed source, SaaS or Headless? What are the differences between shop systems and what do they need to be able to do?
