The new novomind AI platform allows you to create seamless, personalised and inspiring customer experiences every time. Use AI to automate customer interactions and business processes. This makes routine tasks easier – for you and for your customers.
novomind AI Platform
The result? Customer service chats become more personal and empathetic while freeing agents from time-consuming routine tasks. Online shopping experiences feel natural, seamless and intuitive. In turn, companies gain freedom and energy for what really matters: strengthening relationships, building customer loyalty, and creating sustainable growth.
Automating routine tasks reduces manual effort and improves cost efficiency, giving employees more time for value-adding activities. Increased productivity delivers a clearly measurable ROI.
As much automation as possible, as much control as necessary: together, we will find the right combination, determine the appropriate data sources, and train AI models precisely to your business.
Configure your own AI agents with our no-code Agent Builder and integrate them seamlessly and flexibly into your system landscape. Or use our ready-made AI scenarios out of the box and benefit from our extensive automation experience.
Our AI solutions streamline collaboration between humans and machines, with a seamless handover from chatbot to a human employee, for example. This creates a service that feels personal and warm, even when delivered through automated channels.
Customer Service Automation Handbook – Request your Automation Guide now
A single platform that caters to everyone
The novomind AI platform allows you to orchestrate external and internal AI models exactly as you need them for your customer service or digital commerce. Seamlessly integrating AI into your systems gives you full control and lets you adapt your unique use case flexibly. With our no-code approach, you can easily create and maintain AI agents yourself, even without any programming knowledge, making it ideal for teams who want to control their own processes. Or we can do this for you, of course. Our SaaS platform offers endless possibilities.
We provide you with software, project expertise and service from a single source. Need a PIM system for your product data, 24/7 support for your customer service, or want to offer your range on marketplaces? No problem!
Upon request, we host data and models in our own GDPR-compliant, fully certified data centre in Germany. It's this very expertise in software operations that has earned the trust of our customers for over 25 years.
Our software solutions adapt to your business, not the other way around. After all, AI isn't a one-size-fits-all solution. Let's work together to find the perfect AI support for your business.
Your next move
Whether you’re just starting out or already have specific requirements in mind, we meet you exactly where you’re at and guide you along the most efficient path towards your bespoke AI solution.
1. No-obligation initial consultation
In an introductory meeting, we’ll openly discuss your goals, IT landscape and the AI use cases that best suit your needs. We will do this openly, honestly and on equal terms with you.
2. Free consultation with real AI professionals
3. Your solution as a concept & live demo
You’ll receive a tailor-made solution outline along with a live demo, so you can see exactly how AI can be applied to your business. Practical and easy to understand.
4. Proposal & project launch
5. Go live & further development
Even after the initial go live, we’ll be with you every step of the way, with 24/7 support, strategic advice and everything else you’ll need to get the most out of the novomind AI platform that’s been tailored to your business needs.
Let’s get in touch
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We look forward to your email!
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Singapore:
Hong Kong:
Back
We look forward to your email!
We look forward to your WhatsApp message!
We look forward to your call!
Back
We look forward to your email!
We look forward to your WhatsApp message!
We look forward to your call!
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We look forward to your email!
We look forward to your WhatsApp message!
We look forward to your call!
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