Flexible and dedicated: we develop the perfect software solutions for enterprises all over the world thanks to our unique product portfolio that combines digital commerce and customer service. This enables us to offer our customers a comprehensive range of services. We love the search for intelligent solutions, challenging one another and taking on the important responsibility of designing a solution that’s the perfect fit for your company.
We’re ready for your business
Large companies all over the world rely on our expertise. We maintain a close and collaborative relationship with our customers. You can rely on us, guaranteed. We are owner-managed, and therefore able to make independent decisions – as we have been doing – for over 20 years. We define ourselves as software developers, and are on-hand for our customers for any new ideas or challenges. Our 500+ employees are fully committed to ensuring our high-quality products and services.
For us, there is no Mission Impossible: we have over 500 experienced employees working hard around the clock, to create intelligent new solutions for our customers. Our experts are fully committed to obtaining the best outcome from every challenge faced.
We know what our customers need – and we adapt our software solutions to meet every individual request and query precisely – whether B2B, B2C or D2C. For this, our decades of expertise across the most important industry sectors, comes into play.
Drawing on our wealth of expertise, we are able to overcome every challenge, together with our customers and partners – staying by their side until the perfect result is obtained. Also, as an owner-managed company based in Germany, we offer a high level of security.
Certifications
novomind provides all services from a single source with its own infrastructure in one of Europe’s most modern data centres in Frankfurt am Main. This ensures that novomind can offer all customers the highest level of data security without having to grant access to data to sub-service providers. There is no data transfer to third countries. Customer data never leaves the European Union. This ensures maximum protection of personal data. This makes novomind 100% GDPR compliant.
“Our customers and partners can rest assured that our top priority is to always ensure that all data is given the highest possible level of protection.”
Stefan Grieben, CEO, novomind AG
For novomind confidentiality, availability and integrity of information have great value. We have taken extensive measures on protection of sensitive and confidential information. Therefore, we follow the question catalogue of information security of the German Association of the Automotive Industry (VDA ISA). The Assessment was conducted by an audit provider.
The globally recognised ISO/IEC 27001 standard aims to maximise information security in all areas of a company or organisation – from IT security and secure software development to finance and legal and through to human resources.
ISO 14001 certification is the globally accepted and applied standard for environmental management systems that organisations use to improve their environmental performance. The overall goal of certification is to promote environmental protection, reduce environmental impacts and thus properly implement environmental goals – in line with economic, social and political requirements.
novomind AG’s environmental management system is certified in accordance with EMAS (Eco-Management and Audit Scheme).
ISO 14001 is an integral part of EMAS. Furthermore, EMAS sets additional requirements for the continuous improvement of environmental performance. EMAS is currently considered the most demanding environmental management standard generally available.
With this certification, novomind AG takes responsibility for the impact of its actions on people, the climate and the environment.
novomind has been certified as a PIM provider by SIMIO. The analyst company analysed novomind iPIM on the basis of a very comprehensive catalogue of criteria.
As a member of various associations and initiatives, we campaign on an international level for uniform product data standards, secure e-commerce and increased legal security for cloud services. We proactively promote the exchange of knowledge and ideas within the IT industry.
The main driver of lasting success
The innovative, modular real-time shop system
Maximum reach, guaranteed
Available 24/7, 365 days a year
Omnichannel contact center software that wows both agents and customers.
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