Company, novomind AG 

novomind remains on course: Digital commerce and customer service revenues exceeded EUR 58 million in 2023

Previous year's strong result confirmed / Digital commerce business stable against the trend / novomind AG reports slight growth / Sustained growth at novomind MEA
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From press releases to the latest news – keep up to date here. We would be delighted to provide fascinating customer cases, powerful quotes and expert input on the topics of digital commerce or customer service on request. We will dedicate ourselves to your story, be it for the web, social media, print or video.

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Customer Service, novomind AG 

Hamburg-based retailer in the fast lane: Detlev Louis revs up customer service with novomind iAGENT

Europe’s largest retailer of motorcycle clothing and accessories relies on intelligent omni-channel customer service platform from novomind
Digital Commerce, novomind AG 

A powerful duo: PUMA relies on novomind iMARKET and novomind iPIM for international marketplace integration

Now also in South Africa: marketplace software for PUMA in use on all continents / Product data supply to PUMA brand stores in all regions and processing of all orders
Customer Service, novomind South Africa 

Market entry into South Africa: novomind with new local presence in Cape Town ensures customer proximity

German software developer offers intelligent omni-channel com-merce and customer service solutions for the South African market / novomind iAGENT customer service platform as a central all-in-one solution for contact center with several digital channels including messaging and collaboration
Company, novomind MEA 

novomind MEA Welcomes Fadi Hani to its Management Board

Hani’s extensive regional knowledge & industry expertise will help boost novomind MEA growth into new markets
Company, novomind AG 

CMO Sylvia Tantzen to leave novomind

Sylvia Tantzen, CMO Sales and Marketing, will leave Hamburg-based software developer novomind AG with effect from 1 October.
Company, Digital Commerce, novomind AG 

novomind AG supports ETIM Deutschland e.V. as sponsoring member

Data confusion, huge effort for manufacturers and retailers: The ETIM association was founded in 1999 with the intention of establishing a standard model for data exchange (“ETIM” – Electro-Technical Information Model) for the electrical industry.
Digital Commerce, novomind AG 

hagebau app launches augmented reality feature

The hagebau app gives customers mobile access to thousands of articles for the garden, balcony and DIY.
Digital Commerce, novomind AG 

novomind Marketplace Services launched

Why is my product not online? Marketplace managers ask themselves this question almost every time they export a new product range.
Digital Commerce, novomind AG 

novomind iPIM is fully headless

With version 5.2, novomind iPIM has received a comprehensive update. The now even more user-friendly front-end has become leaner and more flexible and individual.

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