Whether press releases or news – here is where you can keep up to date. On request, we’re happy to provide exciting customer cases, powerful quotations and adept input on the topics of digital commerce or customer service. We take a very personal interest in your story, whether it’s for the web, social media, print or video.
31 May 2022
novomind at K5: Digital commerce and the power of data
Commerce and customer service software from a single source / Insights from the field: novomind iPIM as a data engine at VW / Hall 1, Booth 19
SOS Children’s Villages uses novomind service software
novomind iAGENT enables rapid response to hundreds of inquiries by letter, e-mail, chat and phone per day: integration of all contact channels into intelligent omni-channel customer service platform launched
Gartner® Report: Enabling Conversation Interface Via Chatbots
Learn more about the possibilities of using chatbots in the 24-page Gartner® report "Enabling Conversation Interfaces Via Chatbots" by Jeffery Skowron, Gary Olliffe, Soyeb Barot published 29 June 2021.