Digital Commerce

Relaunch of New online shop increases conversion rates

Successful e-commerce strategy further expanded as fourth brand is migrated to central Hawesko platform
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Digital Commerce

Relaunch of New online shop increases conversion rates

Successful e-commerce strategy further expanded as fourth brand is migrated to central Hawesko platform

novomind Group remains on growth path: revenues of EUR 49 million and further internationalisation

35 new customers in digital commerce and customer service / Asia as a new market, location expansion in Germany, successful development in MEA
Customer Service

Help for senior citizens on all channels: Singapore relies on novomind software for national ACES HelpLife Hotline

novomind iAGENT omni-channel contact center system used in non-profit project in Asia / Real-time assistance via call, e-mail and WhatsApp

Successful cooperation: novomind and hagebau sign long-term partnership agreement

10-year contract for operation and further development of digital omni-channel platform with novomind software / Shop and PIM system and central customer service software novomind iAGENT in use
Digital Commerce

novomind at K5: Digital commerce and the power of data

Commerce and customer service software from a single source / Insights from the field: novomind iPIM as a data engine at VW / Hall 1, Booth 19
Company, Digital Commerce

GRUBE gets off to a flying start in digital commerce with novomind software infrastructure

Specialist retailer for forestry and hunting equipment opts for shop and PIM system from a single source / Technology change for strong performance in twelve European online shops

novomind receives ISO/IEC 27001 certification: Hamburg-based software company meets information security requirements of globally recognized standard

Independent certification body confirms effectiveness of novomind’s Information Security Management System
Customer Service

SOS Children’s Villages uses novomind service software

novomind iAGENT enables rapid response to hundreds of inquiries by letter, e-mail, chat and phone per day: integration of all contact channels into intelligent omni-channel customer service platform launched
Customer Service

novomind obtains Cisco certification

Seal of quality: novomind CUCM Connector meets all requirements for connection to Cisco Unified Communications Manager (CUCM)

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