Digital Commerce, novomind AG
IGEPA group relies on novomind software package for central B2B e-commerce platform
Online orders doubled since launch / Powerful PIM and shop system from a single source / Special B2B functionalities
Customer Service, novomind AG
Hamburg-based retailer in the fast lane: Detlev Louis revs up customer service with novomind iAGENT
Europe’s largest retailer of motorcycle clothing and accessories relies on intelligent omni-channel customer service platform from novomind
Customer Service, novomind South Africa
Market entry into South Africa: novomind with new local presence in Cape Town ensures customer proximity
German software developer offers intelligent omni-channel com-merce and customer service solutions for the South African market / novomind iAGENT customer service platform as a central all-in-one solution for contact center with several digital channels including messaging and collaboration
Customer Service, novomind MEA
novomind iAGENT optimizes medical appointment scheduling in Abu Dhabi’s clinics thanks to AI and WhatsApp channel
Booking an appointment with doctors in Abu Dhabi is now quick, easy and convenient thanks to a solution from Hamburg-headquartered software developer novomind.
Customer Service, novomind AG
Tenant service on all channels: novomind and Spiri.Bo agree forward-looking partnership
Hamburg-based technology alliance for efficient digital tenant service / novomind iAGENT customer service software and chatbot Lisah for intelligent omni-channel customer service
Customer Service, novomind AG
novomind and IP Dynamics receive certification for Mitel contact center connection
Hamburg-based IT partners meet the quality requirements of the Canadian telephone system manufacturer for connection to Mitel MiVoice Business
Company, Customer Service, novomind AG
novomind and brix IT Solutions from Switzerland enter into strategic partnership
Swiss specialist for DAM, PIM, BPM and publishing solutions offers novomind iPIM
Customer Service, novomind AG
One for all: novomind integrates Microsoft Teams into omni-channel customer service communication
novomind iAGENT customer service platform as a central all-in-one solution down to the back office
Customer Service, Digital Commerce, novomind AG
Courage to experiment: novomind at DMEXCO @home
Masterclasses, live sessions and strong partners: novomind will offer a divers program on the virtual trade fair platform / Presentation of the novomind iSHOP, iPIM, iMARKET and iAGENT products
Customer Service, novomind MEA
novomind MEA: Al Zahra Hospital Dubai uses chatbot and AI to optimize its appointments service
novomind iAGENT from Hamburg-based software developer in use / Customer service platform with several digital channels including live chat, WhatsApp and Facebook Messenger with messenger bot as well as web chatbot / Real-time appointment allocation with access to doctors’ schedules / Secure authentication via OTP by text message
