Products
Products
Our unique portfolio for modern digital commerce and customer service includes first-class software products that take your business forward.
Digital Commerce
Overview

novomind iPIM – PIM system

novomind iSHOP – shop system

novomind iMARKET – marketplace tool
Customer Service
Overview

novomind iAGENT – contact center software

novomind messaging API
Solutions
Solutions
How can companies successfully overcome the current challenges posed by digital commerce and customer service? Find our answers to the questions that concern your industry here.
Industries
Retail

Wholesale

Manufacturing

Cooperative Groups

Contact Centre
Branche
Automotive

Energy

Consumer Goods

Banking

Insurance

Telecommunications

Tourism

Public sector
Capabilities
Omnichannel Commerce / B2C, B2B

Omnichannel Customer Service

PIM / PXM

Marketplace Connection / D2C

Customer Data Platform

Artifical Intelligence (AI)

Software as a Service

Contact Center as a Service
Services
Services
With us, your company receives excellent services for digital commerce and customer service from a single source. 24/7 and with the highest level of commitment.
Professional Services

IT Service & Support

Customised Software Development – Team ID

Digital Commerce Consulting
Customers
Partners
Company
Company
Who we are, what novomind is all about and how you can work with us to shape the future. You can read all about it here.
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About us

Management team
novomind locations
novomind Germany

novomind APAC

novomind MEA

novomind South Africa

novomind Egypt
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News
Here you can always stay up to date. Find out about current events and everything you need to know from the world of digital business.
Meet us in person
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novoinsight
novomind newsroom
Press Releases

Blog

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Thalia

Posted on 1. September 202118. October 2024 by mmeyer

Posted in Customer Service, Customers, novomind AG

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Products

Digital Commerce

Overview
novomind iPIM – PIM system
novomind iSHOP – shop system
novomind iMARKET – marketplace tool

Overview
novomind iPIM – PIM system
novomind iSHOP – shop system
novomind iMARKET – marketplace tool

Customer Service

Overview
novomind iAGENT – contact center software
novomind messaging API

Overview
novomind iAGENT – contact center software
novomind messaging API

Services

Professional Services
IT Service & Support
Customised Software Development – Team ID
Digital Commerce Consulting

Professional Services
IT Service & Support
Customised Software Development – Team ID
Digital Commerce Consulting

More novomind

App Store

App Store

Other / Legal

Imprint
Privacy
Sustainability

Imprint
Privacy
Sustainability

Automate your customer service with our voicebot

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