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Hossam Amer, CEO of novomind MEA, followed with a compelling session on why WhatsApp is becoming the future of government-to-citizen engagement. Drawing upon real-world implementations delivered by novomind MEA for leading government entities across the UAE and wider MENA region, Amer demonstrated how novomind iAGENT enables automation, personalised communication, and seamless integration with existing systems.
The event featured a live demonstration by Ayman Soliman and Amr Afifi from novomind MEA’s technical management team, showcasing how AI-powered automation within novomind iAGENT enables governments and healthcare providers to deliver secure, real-time, and scalable interactions through WhatsApp.
A key highlight of the event was the panel discussion moderated by Thomas Köhler, COO of novomind AG, featuring an esteemed line-up of speakers:
A sincere thank you to all attendees, speakers, and partners who contributed to making this milestone event such a success.
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