The perfect solution through commitment and passion

Flexible and dedicated: we develop the perfect software solutions for enterprises all over the world and uniquely combine the areas of digital commerce and customer service in our product portfolio. This means that we offer our customers a comprehensive range of services. We love to find intelligent solutions, challenging each other and taking on a lot of responsibility in doing so – for a solution that’s a perfect match for your company.

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We’re ready for your business

We think ahead

We channel our passion into the non-stop work we do to wow our customers with tailor-made software solutions.

Competent, reliable and down to earth

Large companies all over the world rely on our expertise. We maintain a close partnership with our customers. You can rely on us, guaranteed. We are owner-managed and can therefore make independent decisions – and have been doing so for over 20 years. We see ourselves as software developers and are on hand for our customers for any new idea or challenge. Our 450 employees are fully committed to our high-quality products and services.

That's what we stand for

We love a challenge

For us, there is no Mission Impossible: we have more than 500 experienced employees working hard around the clock to create intelligent new solutions for our customers. Our experts are fully committed to obtaining the best outcome from every challenge they face.

Every customer project is important to us

We know what our customers need - we adapt our software solutions to precisely meet every individual request and query, whether B2B, B2C or D2C. We benefit from our decades of expertise in the most important sectors.

Long-term partnerships on equal footing

Drawing on our wealth of expertise, we overcome every challenge together with our customers and partners, and do not leave their side until the perfect result is obtained. As an owner-managed company based in Germany, we offer a high level of security.

Founded in Hamburg, at home across the world

novomind international

Egypt, South Africa, Singapore or the United Arab Emirates – we are not only represented in Germany through our experienced teams, but we also work worldwide on software solutions that perfectly match our customers’ needs. The work we do in the field of messaging goes through our subsidiary novomind messaging GmbH in Hamburg.

Certifications

Maximum security for our customers

Making sure information and data is confidential, available and integral is of great importance to us. That is why we take comprehensive measures to protect sensitive and confidential information.

Systems from a single source
When it comes to infrastructure and data storage, we deliberately go without third-party providers. We offer all systems directly from a single source at our novomind data centre in Frankfurt.

GDPR-compliant
All data is stored at independent German data processing centres and customer data never leaves the European Union. This means that novomind is 100% GDPR-compliant.

“Our customers and partners can rest assured that our top priority is always to ensure that all data are given the highest possible level of protection.”

Stefan Grieben, CEO, novomind AG

TISAX certification for information security

novomind has a TISAX certification for information security. On behalf of the German Association of the Automotive Industry, the ENX Association uses TISAX (Trusted Information Security Assessment Exchange) to help with the common acceptance of information security assessments in the automotive industry.

Certified to ISO/IEC 27001

The globally recognised ISO/IEC 27001 standard aims to maximise information security in all areas of a company or organisation – from IT security and secure software development to finance and legal and through to human resources.

Cisco Unified Communications Manager

The novomind CUCM Connector meets all quality requirements for communication between novomind iAGENT and the Cisco Unified Communications Manager (CUCM) telephone system. The seamless connection offers maximum reliability and security.

Our memberships

As a member of various associations and initiatives, we internationally campaign for uniform product data standards, secure e-commerce and more legal security when it comes to cloud services. We proactively promote exchange within the IT industry.

Develop the future together with us

Get started at novomind

And how have we achieved our success: real teamwork, flat hierarchies and no-fuss cooperation. Do you want to help shape the world of tomorrow in the areas of digital commerce and customer service? Then apply now!

The main driver of lasting success

The modular digital commerce PIM system for enterprises stocking millions of items.

The innovative, modular real-time shop system

For growth-oriented B2C and B2B companies in omnichannel commerce.

Maximum reach, guaranteed

The marketplace middleware for highly-automated connection to all relevant marketplace platforms.

Available 24/7, 365 days a year

Omnichannel contact centre software that wows both agents and customers.

Let’s get in touch

Do you have some questions? Or are you interested in our company and services? The novomind team is always on hand to help – via the channel of your choice.

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Just pick up the phone!

Want to speak directly to our experts? Here you’ll find the right contact person to answer your query. The novomind team looks forward to hearing from you!

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The perfect solution through commitment and passion