Passionately dedicated to finding the perfect solution

Flexible and dedicated: we develop the perfect software solutions for enterprises all over the world thanks to our unique product portfolio that combines digital commerce and customer service. This enables us to offer our customers a comprehensive range of services. We love the search for intelligent solutions, challenging one another and taking on the important responsibility of designing a solution that’s the perfect fit for your company.

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We’re ready for your business

We think ahead

We continuously and passionately channel all our effort into wowing our customers with our tailored software solutions.

Proficient, reliable partnership of equals

Large companies all over the world rely on our expertise. We maintain a close and collaborative relationship with our customers. You can rely on us, guaranteed. We are owner-managed and therefore able make independent decisions – as we have been doing for over 20 years. We define ourselves as software developers and are on hand for our customers for any new idea or challenge. Our 500 employees are fully committed to our high-quality products and services.

That's what we stand for

We love a challenge

For us, there is no Mission Impossible: we have over 500 experienced employees working hard around the clock to create intelligent new solutions for our customers. Our experts are fully committed to obtaining the best outcome from every challenge they face.

Every customer project is important to us

We know what our customers need – and we adapt our software solutions to precisely meet every individual request and query, whether B2B, B2C or D2C. For this, we make the most of our decades of expertise across the most important industry sectors.

Long-term partnerships on an equal footing

Drawing on our wealth of expertise, we overcome every challenge together with our customers and partners, staying by their side until the perfect result is obtained. As an owner-managed company based in Germany, we offer a high level of security.

Founded in Hamburg, at home across the world

novomind international

From Egypt to South Africa, from Singapore to the United Arab Emirates – our experienced teams are not just represented in Germany: we work worldwide on software solutions that perfectly match our customers’ needs. The work we do in the field of messaging goes through our subsidiary novomind messaging GmbH in Hamburg.

Certifications

Maximum security for our customers

The confidentiality, availability and integrity of our information and data is of the utmost importance to us. That is why we take comprehensive measures to protect sensitive and confidential information.

Systems from a single source
When it comes to infrastructure and data storage, we deliberately avoid using third-party providers. We offer all systems directly from a single source at our novomind data centre in Frankfurt.

GDPR-compliant
All data is stored at independent German data processing centres and customer data never leaves the European Union. This ensures that novomind is 100% GDPR-compliant.

“Our customers and partners can rest assured that our top priority is to always ensure that all data is given the highest possible level of protection.”

Stefan Grieben, CEO, novomind AG

TISAX certification for information security

novomind has TISAX certification for information security. On behalf of the German Association of the Automotive Industry, the ENX Association supports the common acceptance of information security assessments in the automotive industry with TISAX (Trusted Information Security Assessment Exchange).

Certified to ISO/IEC 27001

The globally recognised ISO/IEC 27001 standard aims to maximise information security in all areas of a company or organisation – from IT security and secure software development to finance and legal and through to human resources.

Cisco Unified Communications Manager

The novomind CUCM Connector meets all quality requirements for communication between novomind iAGENT and the Cisco Unified Communications Manager (CUCM) telephone system. The seamless connection offers maximum reliability and security.

Our memberships

As a member of various associations and initiatives, we campaign on an international level for uniform product data standards, secure e-commerce and increased legal security for cloud services. We proactively promote the exchange of knowledge and ideas within the IT industry.

Develop the future together with us

Get started at novomind

Our success is built on true teamwork, flat hierarchies and down-to-earth collaboration. Do you want to help shape the world of tomorrow in the areas of digital commerce and customer service? Then apply now!

The main driver of lasting success

The modular digital commerce PIM system for enterprises stocking millions of items.

The innovative, modular real-time shop system

For growth-oriented B2C and B2B companies in omnichannel commerce.

Maximum reach, guaranteed

The marketplace middleware for highly-automated connection to all relevant marketplace platforms.

Available 24/7, 365 days a year

Omnichannel contact centre software that wows both agents and customers.

Let’s get in touch

Do you have some questions? Or are you interested in our company and services? The novomind team is always on hand to help – via the channel of your choice.

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Just pick up the phone!

Want to speak directly to our experts? Here you’ll find the right contact person to answer your query. The novomind team looks forward to hearing from you!

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Passionately dedicated to finding the perfect solution

We think ahead

Proficient, reliable partnership of equals