Tailored solutions for digital commerce and customer service

With our unique portfolio of software products and services, we develop tailored solutions in digital commerce and customer service. That is how we are shaping the customer journey of tomorrow and securing pole position for our corporate customers ahead of the competition in B2B, B2C and D2C.

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Advance to the next level of seamless customer experience

Digital Commerce

Transform end customers into fans

We create omnichannel customer experiences that dictate the market: with our software products that are perfectly attuned to each other, we develop tailored digital commerce solutions for an extraordinary customer experience.

Customer Service

Responses with wow factor – seamlessly across all channels

Omnichannel at its best: our contact centre software connects market leaders with their customers around the world 24/7, and has been doing so for over 20 years.

"The performance and stability of iSHOP are first class. Switching to novomind was one of the best decisions we’ve made."

Michael Spang

Arnulf Betzold GmbH

These customers have put their trust in us

FRICKE

FALKE

Vertbaudet

DEW21

HolzLand

Packster

A&O

Betzold

Transa

FRICKE

FALKE

Vertbaudet

DEW21

HolzLand

Packster

A&O

Betzold

Transa

The main driver of lasting success

The modular digital commerce PIM system for enterprises stocking millions of items.

The innovative, modular real-time shop system

For growth-oriented B2C and B2B companies in omnichannel commerce.

Maximum reach, guaranteed

The marketplace middleware for highly-automated connection to all relevant marketplace platforms.

Available 24/7, 365 days a year

Omnichannel contact centre software that wows both agents and customers.

We are novomind

About us

Owner-managed and in business for over 20 years. We develop software exactly the way your business needs it.

Find out more

Jobs at novomind

Would you like to become part of novomind’s constantly growing team and make a career in digital commerce or customer service?

Find out more

News

Find out the most important news about digital commerce and customer service here.

Find out more

Jobs at novomind

Would you like to become part of novomind’s constantly growing team and make a career in digital commerce or customer service?

Find out more

About us

Owner-managed and in business for over 20 years. We develop software exactly the way your business needs it.

Find out more

News

Find out the most important news about digital commerce and customer service here.

Find out more

Let’s get in touch

Do you have some questions? Or are you interested in our company and services? The novomind team is always on hand to help – via the channel of your choice.

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Just pick up the phone!

Want to speak directly to our experts? Here you’ll find the right contact person to answer your query. The novomind team looks forward to hearing from you!

Products

Solutions

Services

Company

News

Tailored solutions for digital commerce and customer service

Advance to the next level of seamless customer experience

Transform end customers into fans

Responses with wow factor – seamlessly across all channels

"The performance and stability of iSHOP are first class. Switching to novomind was one of the best decisions we’ve made."

These customers have put their trust in us

Find the right spare part for your agricultural equipment via WhatsApp

Fashion at the click of a mouse

Automatic categorisation gives wings to customer service

Get everything you need out of one contact centre solution

Heading into the digital future with modern PIM

Wrapped up and rolled out in a flash: a B2B shop for the packaging industry

24/7 support and more than 150,000 email enquiries per month

Teaching the rest how it’s done: a webshop on the next level

Reach your goal faster with AI-based product data mapping

The main driver of lasting success

The innovative, modular real-time shop system

Maximum reach, guaranteed

Available 24/7, 365 days a year

We are novomind

About us

Jobs at novomind

News

Jobs at novomind

About us

News

Let’s get in touch

Message

We look forward to your email!

WhatsApp

WhatsApp

Telephone

Just pick up the phone!

Register for the newsletter and become part of the novomind community

Customer focused Technology

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Wrapped up and rolled out in a flash: a B2B shop for the packaging industry  