With our unique portfolio of software products and services, we develop tailor-made solutions in digital commerce and customer service. This is how we are shaping the customer journey of tomorrow and securing the pole position for our corporate customers ahead of the competition in B2B, B2C and D2C.
Digital Commerce
We create omnichannel customer experiences that dictate the market: with software products that are perfectly attuned to each other, we develop tailor-made digital commerce solutions for an extraordinary customer experience.
Customer Service
Omnichannel at its best: our contact centre software connects market leaders with their customers around the world 24/7, and has been doing so for over 20 years.
For Betzold, a supplier of teaching and learning materials, novomind combines all e-commerce services into one cloud solution. 100,000 articles are on sale across three country-specific platforms as well as on a special web shop for the B2B segment.
Michael Spang, Head of E-Commerce, Arnulf Betzold GmbH
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