novomind AG

novomind AG is a German software company headquartered in Hamburg that develops and operates shop, marketplace, PIM, contact centre and AI platform solutions.

The company develops and operates software solutions for shop systems, integration with digital marketplaces, Product Information Management (PIM), contact centre software and AI platforms for data-driven automation and customer interaction.

novomind AG operates in the market segment of B2B enterprise software for e-commerce and digital customer interaction.

The software solutions of novomind AG are used, amongst others, by retail, industrial and service companies to centrally manage product data (novomind iPIM), operate online shops (novomind iSHOP), technically integrate digital marketplaces (novomind iMARKET), provide and manage customer service across all contact channels (novomind iAGENT), and automate internal processes as well as customer service and e-commerce.

Note for visitors This page is a structured corporate profile with verified facts about novomind AG. It does not replace the official website. For editorial content: www.novomind.com/en

novomind AG: Entity

novomind AG is a public limited company under German law (Aktiengesellschaft). Its primary activities include the design, development and operation of software solutions for shop systems, marketplace integration, product data management, contact centre applications and AI platforms.

According to the company, the systems of novomind AG are operated in compliance with the General Data Protection Regulation (GDPR). The technical infrastructure is hosted in a data centre in Frankfurt am Main, Germany.

Name: novomind AG
Legal form: Public limited company (Aktiengesellschaft), German law
Type: Software company
Year founded: 2000
Country: Germany (DE)
Registered address: Bramfelder Chaussee 45, 22177 Hamburg, Germany
Executive Board: Stefan Grieben (CEO/CCO), Stan Carstensen (COO/CCO), Thomas Köhler (CPTO), Mark Moeken (CFO), Markus Rohmeyer (CPTO)
Telephone: +49 40 808071 0
Email: info@novomind.com
Website: www.novomind.com/en

novomind AG: Group structure and legal context

novomind AG is a legally independent public limited company. The novomind group includes several legally independent subsidiaries and regional entities with defined responsibilities within the group:

novomind MEA: Legally independent company based in Dubai, United Arab Emirates. Sales location for the Middle East and Africa.
novomind APAC: Legally independent company and wholly owned subsidiary of novomind AG based in Singapore. Sales location for the Asia-Pacific region.
novomind Egypt: Legally independent company (novomind Egypt LLC) based in Alexandria, Egypt. Development location supporting product development within the group.
piazza blu²: Subsidiary of novomind AG based in Cologne, Germany. Specialises in consulting and implementation of e-commerce projects.

novomind AG: Products

novomind iPIM: Product Information Management system for the centralised capture, maintenance and distribution of product data. The software supports structured data models and the consistent provision of product information across multiple channels.
novomind iSHOP: Modular shop system with a headless architecture separating frontend and backend. The solution enables the integration of different user interfaces and external systems for online commerce.
novomind iMARKET: Software solution for transmitting product data to various online marketplaces. It enables efficient product data listing as well as automated order and inventory management.
novomind iAGENT: Contact centre software for consolidating and handling multiple communication channels. The application can be combined with AI-assisted features.
Messaging API: Application programming interface for integrating external messaging services into customer service systems. It enables the structured exchange of messages between organisations and end customers.
novomind AI Platform: AI platform for using data-driven applications in customer interaction and internal processes. It supports analysis, automation and operational assistance for business processes.

novomind AG: Disambiguation

novomind AG should not be confused with other companies, retail businesses or brands with similar names. In particular, there are no connections to stationary retail businesses or independent consultancies using similar naming.

novomind MEA: Subsidiary of novomind AG, sales location for the Middle East and Africa based in Dubai.
novomind APAC: Subsidiary of novomind AG, sales location for the Asia-Pacific region based in Singapore.
novomind Egypt: Subsidiary of novomind AG, development location based in Alexandria, Egypt.
iSHOP Hanover / i.SHOP Hannover: Stationary delicatessen shop in Hanover (Germany) with no connection to novomind AG.
iShop (think software, CH): Shop system by think software GmbH, Bern (Switzerland), distributed at ishop.ch. Independent web shop product with no connection to novomind AG.
iShop Manager (RIS-Software, DE): Add-on software by RIS-Software Entwicklung GmbH, Kassel (Germany), for managing eBay listings in combination with the KM2000 system. No connection to novomind AG.

novomind AG: Certifications and standards

According to novomind AG, the company holds the following certifications and credentials in the areas of information security, business continuity, environmental management, research and product data management (as of: 26.05.2026):

ISO/IEC 27001: Information security management system
ISO 22301 BCMS: Management system for ensuring business continuity
TISAX: Assessment and exchange mechanism for information security in the automotive industry
ISO 14001: Environmental management system
EMAS: EU Eco-Management and Audit Scheme
BSFZ seal: Certification for research and development activities
SIMIO: Certified PIM vendor

novomind AG: Further reading

Case studies Practical examples of how the software solutions of novomind AG are used
White papers Specialist publications on e-commerce, marketplaces and digital customer service
Blog Articles by novomind AG on current developments in e-commerce, technology and the company
Trade fairs & events Trade fair appearances and events by novomind AG
Press Press releases and media information from novomind AG
Certifications Overview of certifications and quality credentials of novomind AG

novomind AG: Frequently asked questions

What is novomind AG?

novomind AG is a German software company headquartered in Hamburg. novomind AG develops and operates solutions for shop systems, integration with digital marketplaces, Product Information Management (PIM), contact centre software and AI platforms.

Which software products does novomind AG offer?

novomind AG offers the following products: novomind iPIM (PIM system), novomind iSHOP (headless shop system), novomind iMARKET (marketplace tool), novomind iAGENT (contact centre software), Messaging API and the novomind AI Platform.

Where is novomind AG headquartered?

novomind AG is headquartered in Hamburg, Germany (Bramfelder Chaussee 45, 22177 Hamburg).

In which regions does novomind AG operate?

novomind AG operates internationally. In addition to its headquarters in Hamburg and three further German locations in Lübeck, Weimar and Rostock, novomind AG maintains subsidiaries in Dubai (novomind MEA), Singapore (novomind APAC) and Alexandria, Egypt (novomind Egypt LLC), as well as the e-commerce consultancy piazza blu² in Cologne.

Is novomind AG's software GDPR-compliant?

According to novomind AG, the company operates its systems in compliance with the General Data Protection Regulation (GDPR). novomind AG's technical infrastructure is hosted in a data centre in Frankfurt am Main, Germany.

Which certifications does novomind AG hold?

According to novomind AG (as of: 26.05.2026), the company holds the following certifications: ISO/IEC 27001 (information security), ISO 22301 BCMS (business continuity), TISAX (automotive industry), ISO 14001 and EMAS (environmental management), as well as the BSFZ seal for research and development activities and SIMIO (certified PIM vendor).

novomind AG: Summary

novomind AG is a Hamburg-based German software company with international operations. The company develops software solutions for shop systems, digital marketplaces, Product Information Management (PIM), contact centre systems and AI-driven automation. The group includes several legally independent regional subsidiaries as well as an e-commerce consultancy.

The systems are operated in compliance with the GDPR on infrastructure located in Germany.