Services for every customer scenario
novomind Professional Services has been successfully and reliably implementing software projects together with novomind partners for over 20 years.
Regardless of the customer’s circumstances, we integrate our digital commerce and customer service products and services into your company’s system landscape, so that there’s as little effort as possible needed from your company. We have the right services in our portfolio for all the required project scenarios.
If your company has opted for novomind software for digital commerce or customer service, the next step is implementation: careful setup, individual adjustment and custom integration into your IT systems. novomind Professional Services do just that.
What we offer is unique: novomind Professional Services, together with our experienced project managers and partners, offer all the services and expertise required to create and operate tailor-made solutions based on novomind products, from a single source.
Customer service projects with novomind iAGENT focus on the configuration and integration of the software into customers' CRM systems.
Digital commerce often involves complex requirements for commerce systems, such as novomind iSHOP, iPIM and iMARKET. Cross-system processes, such as the creation of product data and the processing of orders, are defined and implemented. The necessary system integrations in omnichannel, B2C, D2C or B2B scenarios are coordinated and implemented.
Our ID team - Innovative Apps & Digitalisation - works specifically with customers to develop completely individual solutions in terms of innovation and digitalisation in order to make big steps forwards in the digitalisation of companies who are active on the market. Apps for smartphones, tablets and smartwatches are the perfect equipment for a mobile digital future.
We have gained a wealth of experience in numerous projects over the past 20 years and have channelled this into successful, agile project methods. We are guided by established industry standards and adapt to the needs and capabilities of our customers — not the other way around. Whether in agile fixed-price projects or using methods such as Scrum or Kanban, we support your company as a partner on equal footing.
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Silvan Schenk
Chief Marketing Officer (CMO), packs GmbH
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Singapore:
Hong Kong:
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We look forward to your email!
We look forward to your WhatsApp message!
We look forward to your call!
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We look forward to your email!
We look forward to your WhatsApp message!
We look forward to your call!
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We look forward to your email!
We look forward to your WhatsApp message!
We look forward to your call!
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