Digital Commerce

Relaunch of Hawesko.de: New online shop increases conversion rates

Successful e-commerce strategy further expanded as fourth brand is migrated to central Hawesko platform
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The most important news about all things novomind

From press releases to the latest news – keep up to date here. We would be delighted to provide fascinating customer cases, powerful quotes and expert input on the topics of digital commerce or customer service on request. We will dedicate ourselves to your story, be it for the web, social media, print or video.
Customer Service

Middle East/Africa: Abu Dhabi National Insurance Co. – ADNIC relies on novomind iAGENT for its contact center

novomind MEA provides omnichannel customer service software for a leading insurance company in the MENA region / WhatsApp Business Solution as an additional channel to e-mail, Social Media, live chat and chatbot
Digital Commerce

Swiss travel and outdoor retailer Transa launches new online shop with software infrastructure from novomind

Conversion rate doubled after relaunch: novomind iSHOP replaces legacy system / product data management with novomind iPIM
Customer Service, Digital Commerce

novomind iQ: Artificial Intelligence for Commerce and Customer Service

From novomind's point of view, AI should be as practical and target-oriented as possible to ensure its quick and efficient practical use for both customer service and commerce.
Digital Commerce

novomind international: eTail Europe in London

The trip through Europe continues: On 18 and 19 June, novomind and its British partners jointly exhibited at eTail Europe in London.
Customer Service

Messenger commerce 2019: novomind demonstrates effective real-time consulting at the K5 Conference in Berlin

Omni-channel experts from Hamburg show the bridge function between commerce and customer service / Booth #19
Customer Service, Digital Commerce

Digital Fashion Summit 2019 in Frankfurt

On May 22, the Frankfurt Marriott Hotel was all about fashion - or more precisely, the opportunities, risks and opportunities of digitalization in the fashion sector.
Company

IP Dynamics and novomind conclude a far-reaching partnership

Long-term cooperation agreed for modern Omnichannel solutions in Contact Centers
Company

Fit for the future: novomind increasingly focuses on messaging services as a bridge between commerce and customer service

Experts for omnichannel communication: software developers pool messaging expertise in a specialized subsidiary
Customer Service, Digital Commerce

Digital Fashion Summit: Executive Insights by novomind

The Hamburg-based novomind AG, an IT partner of numerous suppliers in the fashion industry, is this year's guest at the Digital Fashion Summit on May 22 in Frankfurt. In a workshop David Spaeth, Head of Marketing, explains the prerequisites for successful omnichannel trading.

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