Digital Commerce, novomind AG 

IGEPA group relies on novomind software package for central B2B e-commerce platform

Online orders doubled since launch / Powerful PIM and shop system from a single source / Special B2B functionalities
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From press releases to the latest news – keep up to date here. We would be delighted to provide fascinating customer cases, powerful quotes and expert input on the topics of digital commerce or customer service on request. We will dedicate ourselves to your story, be it for the web, social media, print or video.

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Company, Customer Service, novomind AG 

novomind and brix IT Solutions from Switzerland enter into strategic partnership

Swiss specialist for DAM, PIM, BPM and publishing solutions offers novomind iPIM
Digital Commerce, novomind AG 

Education specialist Betzold relies on software infrastructure from novomind for its new B2B online shop for large customers

Education specialist and mail order company for teaching materials simplifies large orders
Digital Commerce, novomind AG 

New feature for Müller online shop, as novomind implements home delivery service

Retail company from the drugstore segment relies on novomind iSHOP software / Checkout redesigned in record time / Shopping cart combines home delivery service and Click & Collect
Customer Service, novomind AG 

One for all: novomind integrates Microsoft Teams into omni-channel customer service communication

novomind iAGENT customer service platform as a central all-in-one solution down to the back office
Company, Digital Commerce, novomind AG 

Double award for creativestyle and novomind: Hallhuber and Mammut win Shop Usability Award 2020

The annual Shop Usability Award honors the best and most user-friendly online shops in the German-speaking area. Hallhuber and Mammut are among this year’s winners. Both shops were implemented by creativestyle and novomind on the basis of novomind iSHOP.
Customer Service, Digital Commerce, novomind AG 

Courage to experiment: novomind at DMEXCO @home

Masterclasses, live sessions and strong partners: novomind will offer a divers program on the virtual trade fair platform / Presentation of the novomind iSHOP, iPIM, iMARKET and iAGENT products
Company, novomind AG 

Growth continued: novomind Group generates over EUR 46 million in revenues and is optimistic about the future

Hamburg-based software developer again grows at double-digit rate in 2019 / Revenues up 10%; more than 20 new customers in Commerce and Customer Service / Positive forecast for 2020 despite COVID-19 influence
Digital Commerce, novomind AG 

GRUBE relies on novomind iPIM for e-commerce and efficient data publishing

Specialist retailer for forestry and hunting equipment introduces central high-quality product information management system for 14 European online shops in six languages / novomind iPIM Print facilitates catalog production
Customer Service, novomind MEA 

novomind MEA: Al Zahra Hospital Dubai uses chatbot and AI to optimize its appointments service

novomind iAGENT from Hamburg-based software developer in use / Customer service platform with several digital channels including live chat, WhatsApp and Facebook Messenger with messenger bot as well as web chatbot / Real-time appointment allocation with access to doctors’ schedules / Secure authentication via OTP by text message

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