Digital Commerce

Relaunch of New online shop increases conversion rates

Successful e-commerce strategy further expanded as fourth brand is migrated to central Hawesko platform
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The most important news about all things novomind

From press releases to the latest news – keep up to date here. We would be delighted to provide fascinating customer cases, powerful quotes and expert input on the topics of digital commerce or customer service on request. We will dedicate ourselves to your story, be it for the web, social media, print or video.
Customer Service

novomind iAGENT FAQ center of Renault Bank direkt uses AI to answer all questions

Intelligent novomind software solution ensures 24/7 customer service

novomind supports social projects in Hamburg – not only at Christmas but throughout the year

Shower bus, retirement center, child and family aid as well as animal welfare: four special suggestions for donations made by our employees were put into practice in 2019
Customer Service

Using WhatsApp Business API efficiently – without newsletters and as personally as possible

Using WhatsApp Business API efficiently – without newsletters and as personally as possible

novoinsight 2019: Red carpet for the “Digital Stars” from commerce and customer service

More than 500 participants at novomind annual conference mark new record / Ideas, truths and visions for intelligent online business / “Hello World” focuses on internationalization of markets
Digital Commerce

International relaunch: New Gerry Weber online shop relies on software infrastructure from novomind

Fashion and lifestyle company relies on new platform for three brands – PIM and SHOP system from a single source.
Customer Service

Whaaaaaat??? Access to the WhatsApp Business API for € 0, – monthly fee?

Messaging is booming – in various fields of application and across age groups and country borders.
Customer Service

novomind messaging API simplifies integration of WhatsApp Business solution and other services

New messaging solution from novomind enables flexible integration into existing system landscapes with individual front-ends / Premiere at DMEXCO (Hall 7, Booth C-019)
Customer Service

Focus on Messaging – novomind Presents Omni-channel Commerce and Customer Service at DMEXCO

New standards in the customer journey: shop system, PIM system, marketplace integration and customer service from a single source / novomind and its Solution Partners for commerce and customer ser-vice show how messaging services can be successfully integrated (Hall 7, Booth C-019)
Customer Service

Quick product search in the retail store – novomind develops indoor navigation app for MediaMarkt pilot project in Hesse

novomind has developed an indoor navigation app that ensures that customers find their way around the store more easily and quickly.

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