Digital Commerce, novomind AG
IGEPA group relies on novomind software package for central B2B e-commerce platform
Online orders doubled since launch / Powerful PIM and shop system from a single source / Special B2B functionalities
Company, Digital Commerce, novomind AG
GRUBE gets off to a flying start in digital commerce with novomind software infrastructure
Specialist retailer for forestry and hunting equipment opts for shop and PIM system from a single source / Technology change for strong performance in twelve European online shops
Company, novomind AG
novomind receives ISO/IEC 27001 certification: Hamburg-based software company meets information security requirements of globally recognized standard
Independent certification body confirms effectiveness of novomind’s Information Security Management System
Customer Service, novomind AG
SOS Children’s Villages uses novomind service software
novomind iAGENT enables rapid response to hundreds of inquiries by letter, e-mail, chat and phone per day: integration of all contact channels into intelligent omni-channel customer service platform launched
Customer Service, novomind AG
novomind obtains Cisco certification
Seal of quality: novomind CUCM Connector meets all requirements for connection to Cisco Unified Communications Manager (CUCM)
Customer Service, novomind AG
novomind wins M&K Management & Krankenhaus AWARD 2022 for innovative IT solution in the healthcare sector
“Management & Krankenhaus” gives award to automated vaccination and doctor’s appointment service via chatbot using novomind iAGENT
Customer Service, novomind AG
Gartner® Report: Enabling Conversation Interface Via Chatbots
Learn more about the possibilities of using chatbots in the 24-page Gartner® report "Enabling Conversation Interfaces Via Chatbots" by Jeffery Skowron, Gary Olliffe, Soyeb Barot published 29 June 2021.
Company, novomind AG
novomind founder Peter Samuelsen resigns as CEO
AI pioneer Samuelsen hands over the helm of Hamburg-based software specialist to fellow Board member Stefan Grieben
Customer Service, novomind AG
Hamburg-based retailer in the fast lane: Detlev Louis revs up customer service with novomind iAGENT
Europe’s largest retailer of motorcycle clothing and accessories relies on intelligent omni-channel customer service platform from novomind
Digital Commerce, novomind AG
A powerful duo: PUMA relies on novomind iMARKET and novomind iPIM for international marketplace integration
Now also in South Africa: marketplace software for PUMA in use on all continents / Product data supply to PUMA brand stores in all regions and processing of all orders
