Digital Commerce, novomind AG 

novomind software for marketplace business used by C&A

novomind iMARKET ensures connection to Amazon and Zalando / Automated mapping and efficient listing of product information / novomind iPIM for product information management
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From press releases to the latest news – keep up to date here. We would be delighted to provide fascinating customer cases, powerful quotes and expert input on the topics of digital commerce or customer service on request. We will dedicate ourselves to your story, be it for the web, social media, print or video.

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Digital Commerce

novomind at K5: Digital commerce and the power of data

Commerce and customer service software from a single source / Insights from the field: novomind iPIM as a data engine at VW / Hall 1, Booth 19
Company, Digital Commerce

GRUBE gets off to a flying start in digital commerce with novomind software infrastructure

Specialist retailer for forestry and hunting equipment opts for shop and PIM system from a single source / Technology change for strong performance in twelve European online shops

novomind receives ISO/IEC 27001 certification: Hamburg-based software company meets information security requirements of globally recognized standard

Independent certification body confirms effectiveness of novomind’s Information Security Management System
Customer Service

SOS Children’s Villages uses novomind service software

novomind iAGENT enables rapid response to hundreds of inquiries by letter, e-mail, chat and phone per day: integration of all contact channels into intelligent omni-channel customer service platform launched
Customer Service

novomind obtains Cisco certification

Seal of quality: novomind CUCM Connector meets all requirements for connection to Cisco Unified Communications Manager (CUCM)
Customer Service

novomind wins M&K Management & Krankenhaus AWARD 2022 for innovative IT solution in the healthcare sector

“Management & Krankenhaus” gives award to automated vaccination and doctor’s appointment service via chatbot using novomind iAGENT
Customer Service

Gartner® Report: Enabling Conversation Interface Via Chatbots

Learn more about the possibilities of using chatbots in the 24-page Gartner® report "Enabling Conversation Interfaces Via Chatbots" by Jeffery Skowron, Gary Olliffe, Soyeb Barot published 29 June 2021.

novomind founder Peter Samuelsen resigns as CEO

AI pioneer Samuelsen hands over the helm of Hamburg-based software specialist to fellow Board member Stefan Grieben
Customer Service

Hamburg-based retailer in the fast lane: Detlev Louis revs up customer service with novomind iAGENT

Europe’s largest retailer of motorcycle clothing and accessories relies on intelligent omni-channel customer service platform from novomind

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