Digital Commerce, novomind AG
IGEPA group relies on novomind software package for central B2B e-commerce platform
Online orders doubled since launch / Powerful PIM and shop system from a single source / Special B2B functionalities
Customer Service, novomind AG
Whaaaaaat??? Access to the WhatsApp Business API for € 0, – monthly fee?
Messaging is booming – in various fields of application and across age groups and country borders.
Customer Service, novomind AG
novomind messaging API simplifies integration of WhatsApp Business solution and other services
New messaging solution from novomind enables flexible integration into existing system landscapes with individual front-ends / Premiere at DMEXCO (Hall 7, Booth C-019)
Customer Service, novomind AG
Focus on Messaging – novomind Presents Omni-channel Commerce and Customer Service at DMEXCO
New standards in the customer journey: shop system, PIM system, marketplace integration and customer service from a single source / novomind and its Solution Partners for commerce and customer ser-vice show how messaging services can be successfully integrated (Hall 7, Booth C-019)
Customer Service, novomind AG
Quick product search in the retail store – novomind develops indoor navigation app for MediaMarkt pilot project in Hesse
novomind has developed an indoor navigation app that ensures that customers find their way around the store more easily and quickly.
Customer Service, novomind MEA
Middle East/Africa: Abu Dhabi National Insurance Co. – ADNIC relies on novomind iAGENT for its contact center
novomind MEA provides omnichannel customer service software for a leading insurance company in the MENA region / WhatsApp Business Solution as an additional channel to e-mail, Social Media, live chat and chatbot
Digital Commerce, novomind AG
Swiss travel and outdoor retailer Transa launches new online shop with software infrastructure from novomind
Conversion rate doubled after relaunch: novomind iSHOP replaces legacy system / product data management with novomind iPIM
Customer Service, Digital Commerce, novomind AG
novomind iQ: Artificial Intelligence for Commerce and Customer Service
From novomind's point of view, AI should be as practical and target-oriented as possible to ensure its quick and efficient practical use for both customer service and commerce.
Digital Commerce, novomind AG
novomind international: eTail Europe in London
The trip through Europe continues: On 18 and 19 June, novomind and its British partners jointly exhibited at eTail Europe in London.
Customer Service, novomind AG
Messenger commerce 2019: novomind demonstrates effective real-time consulting at the K5 Conference in Berlin
Omni-channel experts from Hamburg show the bridge function between commerce and customer service / Booth #19
