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by Daniela Köhler
Publications officer
Why is my product not online? Marketplace managers ask themselves this question almost every time they export a new product range. Incomplete or incorrect mappings or product data can result in products not being available on marketplaces.
We have put together a team of experts to help customers realize the full potential of their product range and bring products online faster. Our experts support ambitious customers from joint planning to operational data maintenance to controlling. The novomind Marketplace Services team takes care of daily data maintenance and provides customers with valuable support for all aspects of their marketplace business. This includes, among others, product and process research, maintenance of mappings and rules as well as the creation of management reports and statistics.
As its manufacturer, we know our novomind iMARKET solution best. The novomind Marketplace Services team is in close contact with both customers and the development department. Regular jours fixes ensure ideal professional integration and close cooperation. The advantage: “stuck” products are quickly detected and errors are directly corrected. This increases the export rate and the order volume on marketplaces.
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