Share this article

21. January 2022

Gartner® Report: Enabling Conversation Interface Via Chatbots

in Customer Service
Portrait Daniela Köhler

by Daniela Köhler

Publications officer

Learn more about the possibilities of using chatbots in the 24-page Gartner® report “Enabling Conversation Interfaces Via Chatbots” by Jeffery Skowron, Gary Olliffe, Soyeb Barot published 29 June 2021.

Would you like to learn more?
Click here for the Gartner Report.

Share this article

Let’s get in touch

Do you have some questions? Or are you interested in our company and services? The novomind team is always on hand to help – via the channel of your choice.
Portrait Stephanie Poreski
Portrait Joachim von Wahden
Portrait Franziska Dempt



We look forward to your email!

We look forward to your email!



We look forward to your WhatsApp message!


Contact us via WhatsApp – simply scan the QR code with your mobile, or open WhatsApp.
QR Code WhatsApp


We look forward to your call!

Just pick up the phone!

Want to speak directly to our experts? Here you’ll find the right contact person to answer your query. The novomind team looks forward to hearing from you!

How can we help?