Customer Service

Help for senior citizens on all channels: Singapore relies on novomind software for national ACES HelpLife Hotline

novomind iAGENT omni-channel contact center system used in non-profit project in Asia / Real-time assistance via call, e-mail and WhatsApp
Our newsroom

The most important news about all things novomind

Whether press releases or news – here is where you can keep up to date. On request, we’re happy to provide exciting customer cases, powerful quotations and adept input on the topics of digital commerce or customer service. We take a very personal interest in your story, whether it’s for the web, social media, print or video.
Digital Commerce

novomind at K5: Digital commerce and the power of data

Commerce and customer service software from a single source / Insights from the field: novomind iPIM as a data engine at VW / Hall 1, Booth 19
Company, Digital Commerce

GRUBE gets off to a flying start in digital commerce with novomind software infrastructure

Specialist retailer for forestry and hunting equipment opts for shop and PIM system from a single source / Technology change for strong performance in twelve European online shops
Digital Commerce

A powerful duo: PUMA relies on novomind iMARKET and novomind iPIM for international marketplace integration

Now also in South Africa: marketplace software for PUMA in use on all continents / Product data supply to PUMA brand stores in all regions and processing of all orders
Company, Digital Commerce

novomind AG supports ETIM Deutschland e.V. as sponsoring member

Data confusion, huge effort for manufacturers and retailers: The ETIM association was founded in 1999 with the intention of establishing a standard model for data exchange (“ETIM” – Electro-Technical Information Model) for the electrical industry.
Digital Commerce

hagebau app launches augmented reality feature

The hagebau app gives customers mobile access to thousands of articles for the garden, balcony and DIY.
Digital Commerce

novomind Marketplace Services launched

Why is my product not online? Marketplace managers ask themselves this question almost every time they export a new product range.
Digital Commerce

novomind iPIM is fully headless

With version 5.2, novomind iPIM has received a comprehensive update. The now even more user-friendly front-end has become leaner and more flexible and individual.
Digital Commerce

Ahlers AG expands e-commerce: central introduction of novomind iPIM for Pierre Cardin, BALDESSARINI and Pioneer Authentic Jeans

Fashion group relies on powerful PIM system for its brand portfolio / Ahlers plans to supply product data in several languages to online shops and marketplaces
Digital Commerce

Viebrockhaus builds on novomind app to facilitate planning of dream homes

To facilitate the planning of homes, Viebrockhaus AG now relies on a digital home construction assistant, the latest development from the novomind Innovation Lab.

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We will get back to you as soon as possible. Our point of contact for press enquiries would be happy to receive your call or email.Daniela KöhlerTel.: +49 40 80 80 71 –

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