Digital Commerce, novomind AG
IGEPA group relies on novomind software package for central B2B e-commerce platform
Online orders doubled since launch / Powerful PIM and shop system from a single source / Special B2B functionalities
Customer Service, novomind MEA
Department of Health Abu Dhabi In collaborations with Abu Dhabi Public Health Center launches COVID-19 Home Isolation Program Smart service on WhatsApp
Department of Health Abu Dhabi In collaborations with Abu Dhabi Public Health Center has launched the COVID-19 Home Isolation Program Smart service on its verified WhatsApp business channel.
Customer Service, novomind AG
Staying in touch despite the coronavirus outbreak – novomind facilitates online communication with citizens, customers and patients
Health chatbot supports patient dialog / Business chatbot and video/audio chats take the pressure off corporate service centers
Customer Service, novomind AG
novomind iAGENT FAQ center of Renault Bank direkt uses AI to answer all questions
Intelligent novomind software solution ensures 24/7 customer service
Customer Service, novomind AG
Using WhatsApp Business API efficiently – without newsletters and as personally as possible
Using WhatsApp Business API efficiently – without newsletters and as personally as possible
Customer Service, novomind AG
Whaaaaaat??? Access to the WhatsApp Business API for € 0, – monthly fee?
Messaging is booming – in various fields of application and across age groups and country borders.
Customer Service, novomind AG
novomind messaging API simplifies integration of WhatsApp Business solution and other services
New messaging solution from novomind enables flexible integration into existing system landscapes with individual front-ends / Premiere at DMEXCO (Hall 7, Booth C-019)
Customer Service, novomind AG
Focus on Messaging – novomind Presents Omni-channel Commerce and Customer Service at DMEXCO
New standards in the customer journey: shop system, PIM system, marketplace integration and customer service from a single source / novomind and its Solution Partners for commerce and customer ser-vice show how messaging services can be successfully integrated (Hall 7, Booth C-019)
Customer Service, novomind AG
Quick product search in the retail store – novomind develops indoor navigation app for MediaMarkt pilot project in Hesse
novomind has developed an indoor navigation app that ensures that customers find their way around the store more easily and quickly.
Customer Service, novomind MEA
Middle East/Africa: Abu Dhabi National Insurance Co. – ADNIC relies on novomind iAGENT for its contact center
novomind MEA provides omnichannel customer service software for a leading insurance company in the MENA region / WhatsApp Business Solution as an additional channel to e-mail, Social Media, live chat and chatbot
