Digital Commerce, novomind AG 

IGEPA group relies on novomind software package for central B2B e-commerce platform

Online orders doubled since launch / Powerful PIM and shop system from a single source / Special B2B functionalities
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From press releases to the latest news – keep up to date here. We would be delighted to provide fascinating customer cases, powerful quotes and expert input on the topics of digital commerce or customer service on request. We will dedicate ourselves to your story, be it for the web, social media, print or video.

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Company, novomind AG 

novomind iAGENT Voicebot and Agent Assist: AI-based contact centre automation

CCW 2024: novomind presents intelligent software solutions for efficient customer service and successful digital commerce
Company, novomind AG 

Time for CHANGE – novoinsight 2023 takes a look at a world that is changing with and through AI

With more than 450 attendees, novoinsight 2023 took place on 8 November at the Grand Elysee Hotel in Hamburg and was all about new AI possibilities.
Company, novomind AG 

novomind’s environmental management system certified to EMAS

EU eco-audit complements existing ISO 14001 certificate for corporate responsibility for the environment and the climate.
Company, novomind AG 

Obituary: We bid farewell to our founder, Peter “SAM” Samuelsen

novomind AG is deeply saddened by the passing of its founder and long-standing CEO, Peter "SAM" Samuelsen, who died on 22 September 2023 after a serious illness. We bid farewell to an exceptional entrepreneur, colleague and friend.
Company, novomind AG 

Welcome to the team: novomind trains IT specialists

novomind welcomes six new IT trainees: the young IT professionals began their dual training in systems integration or application development in August.
Company, novomind AG 

novomind breaks the EUR 50 million mark and grows significantly: Digital commerce and customer service revenues exceed EUR 58 million by 2022

More than 30 new customers / Successful launch of APAC office in Singapore / Commitment to environmental protection and data security
Company, Customer Service

Stadtwerke Potsdam: novomind software ensures short response times in customer service for energy and water

EWP customer service and private customer sales digitalised and automated / Communication channels in a single system / Effective distribution of enquiries / Improved peak handling
Company, Customer Service, novomind AG 

Automating omni-channel customer service: novomind increases channel diversity in novomind iAGENT

CCW 2023: Presentation of new novomind iAGENT Visual IVR / best-case scenarios for efficient customer service in e-commerce
Company, novomind AG 

TIME TO RE:CONNECT – novoinsight 2022 off to a flying start

With more than 400 visitors, novoinsight 2022 has been a particularly special affair. Following a three-year break due to the pandemic, we could once again meet face-to-face to discuss the business of digital commerce and customer service, as well as trends in these areas.

Alles mit einem Klick!

Wir haben dir eine Auswahl an Dokumenten, wie unserem Company Flyer und novomind Logos zum Herunterladen zusammengestellt.

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