Webinar: Microsoft Teams & Contact Center: The way to a collaborative customer service, 4 March 2021

“Never let a crisis go to waste” – true to this motto, we are hosting another webinar on Microsoft Teams & Contact Center on March 4, 2021.

Agents in the home office, an increased volume of inquiries, higher demands from customers and at the same time a lower budget – the workload on customer service is higher this year than ever before.  Our solution is called collaboration. With the right tools, you can foster collaboration between employees in your organization and provide better service to your customers.

In our 30-minute live webinar, we’ll show you how to:

• Redesign collaboration in customer service
• Respond to complex inquiries faster
• Leverage digital channels to handle increased request volumes
• Consolidate your systems
• Motivate your employees