Customer Service

Help for senior citizens on all channels: Singapore relies on novomind software for national ACES HelpLife Hotline

novomind iAGENT omni-channel contact center system used in non-profit project in Asia / Real-time assistance via call, e-mail and WhatsApp
Our newsroom

The most important news about all things novomind

Whether press releases or news – here is where you can keep up to date. On request, we’re happy to provide exciting customer cases, powerful quotations and adept input on the topics of digital commerce or customer service. We take a very personal interest in your story, whether it’s for the web, social media, print or video.
Digital Commerce

novomind iMARKET User Group, 8 September 2022

The 3rd novomind iMARKET User Group will take place on 8 September 2022 in Hamburg.
Digital Commerce

K5 X – The Future Retail Conference, 29 – 30 June 2022

Return of the biggest summit in e-commerce: novomind is an exhibitor at K5 X on 29 and 30 June 2022 in Berlin.
Customer Service, Digital Commerce, Online

aquisa E-Commerce Week 2022, 28.3. – 1.4 2022

Im gemeinsamen Vortrag von novomind und piazza blu gehen Oliver Goerke, CEO piazza blu² GmbH, und Patrick Stephan, Senior Sales Executive novomind AG auf das Thema "mobile Shopping" ein.
Customer Service, Digital Commerce

AI.SUMMIT 2021, 1 December 2021, Hamburg

novomind is sponsor of AI.SUMMIT 2021 in Hamburg, the pre-event of BLOCKCHANCE EUROPE 2021, which will take place on top of Hamburg, at the Emporio Tower.
Digital Commerce, Online

Digital commerce: a closer look into the Volkswagen Group, 23 September 2021

Register now for the webinar on Thursday 23 September at 11am with novomind
Digital Commerce, Online

Webinar: Fashion Lightning Demos by, 15 September 2021

PIM Webinar: Visons and solutions to the unique needs of the fashion industry.
Digital Commerce

novomind iMARKET User Group, 29 April 2021

novomind iMARKET: Features, discussions and outlooks on April 29, 2021.
Digital Commerce, Online

novomind iPIM User Group, 25 March 2021

Features, discussions and outlooks on novomind iPIM on March 25, 2021.
Digital Commerce

aquisa E-Commerce Week, 22 – 26 March 2021

Together with our partner piazza blu² GmbH, we will be taking part in this year's aquisa E-Commerce Week from March 22 to 26, 2021.

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Wir haben dir eine Auswahl an Dokumenten, wie unserem Company Flyer und novomind Logos zum Herunterladen zusammengestellt.

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Press enquiry

Do you have any questions?

We will get back to you as soon as possible. Our point of contact for press enquiries would be happy to receive your call or email.Daniela KöhlerTel.: +49 40 80 80 71 –

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Do you have some questions? Or are you interested in our company and services? The novomind team is always on hand to help – via the channel of your choice.
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