Digital Commerce, novomind AG 

IGEPA group relies on novomind software package for central B2B e-commerce platform

Online orders doubled since launch / Powerful PIM and shop system from a single source / Special B2B functionalities
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From press releases to the latest news – keep up to date here. We would be delighted to provide fascinating customer cases, powerful quotes and expert input on the topics of digital commerce or customer service on request. We will dedicate ourselves to your story, be it for the web, social media, print or video.

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Customer Service, Digital Commerce, Europe

AI.SUMMIT 2021, 1 December 2021, Hamburg

novomind is sponsor of AI.SUMMIT 2021 in Hamburg, the pre-event of BLOCKCHANCE EUROPE 2021, which will take place on top of Hamburg, at the Emporio Tower.
Customer Service, Europe

Customer Contact Congress 2021, 18 November 2021

"The Customer Contact Score" unter dem Motto "Learn - Meet - Work - Play wird organisiert von der Belgian Customer Contact Association.
Customer Service, Europe

Call & Contact Centre Expo, 16 – 17 November 2021

novomind ist Aussteller auf der Call & Contact Centre Expo, Europas größter Veranstaltung für Call- und Contactcenter.
Customer Service, Europe, Online

Leading German Omnichannel Customer Service SAAS Launches in UK, 7th October, 2021

In our 60-minute webinar we'll show you how: DHL - The world´s leading courier - and Otto - Europe´s largest ecommerce retailer - using novomind iAGENT.
Customer Service, Europe

novomind iAGENT User Group, 10 June 2021

Messenger, Call, Composer - New features around novomind iAGENT at the next User Group.
Customer Service, Europe, Online

Online Seminar: Hype or solid solution? Is Microsoft Teams already a solution for use in the contact centre? 20 May 2021

Register now for the i-SERVICE INITIATIVE online seminar.
Customer Service, Europe, Online

Customer Contact Webinar: The State of Messaging in customer contacts, 18 March 2021

Interactive webinar with Customer Contact explaining state of messaging in customer contacts and cases from Lead Desk, CM.com and novomind.
Customer Service, Europe, Online

Webinar: Microsoft Teams & Contact Center: The way to a collaborative customer service, 4 March 2021

Are you using Skype for Business or Microsoft Teams? We invite you to our webinar "Microsoft Teams & Contact Center: The way to a collaborative customer service".

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