These days, companies are faced with the challenge of meeting customers at a wide variety of touch points in the best possible way. Today’s customers are more demanding than ever and expect to be addressed directly, yet in an individual manner, regardless of what communication channel they are using. Thus the first step towards successful multichannel commerce is to create a standardised, cross-channel shopping experience.
Business drives technology and not the other way around!
There is no escaping multichannel commerce these days. When developing and selecting its systems, novomind AG is mindful of the fact that it is perfectly possible to design a complete multichannel infrastructure to cover all areas of interactive multichannel B2C and B2B trade:
With all its functions and systems, the online shop is ultimately far more than just an additional virtual store for stationary retailers.
We have the right multichannel shop system for you
novomind AG provides comprehensive consultancy services to help you select a suitable multichannel shop system. You can choose between WebSphere Commerce (WCS), IBM’s established licence software, or the tailored SaaS solution based on novomind iSHOP.
Bramfelder Chaussee 45
Tel.: +49.40.80 80 71 - 0
Fax: +49.40.80 80 71 - 100