Press releases

Independent certification body confirms effectiveness of novomind’s Information Security Management System

novomind iAGENT enables rapid response to hundreds of inquiries by letter, e-mail, chat and phone per day: integration of all contact channels into...

Seal of quality: novomind CUCM Connector meets all requirements for connection to Cisco Unified Communications Manager (CUCM) - Interoperability...

AI pioneer Samuelsen hands over the helm of Hamburg-based software specialist to fellow Board member Stefan Grieben

Europe’s largest retailer of motorcycle clothing and accessories relies on intelligent omni-channel customer service platform from novomind / Single...

Breaking new ground after 14 years in management positions at the Hamburg-based software developer

Hamburg-based software developer confirms last year’s result / Over 30 new customers in commerce and customer service / More employees, growing...

Solid house provider uses digital home construction assistant as an intelligent sales and project management tool / Innovation from novomind makes...

Hamburg-based IT partners meet the quality requirements of the Canadian telephone system manufacturer for connection to Mitel MiVoice Business

Swiss specialist for DAM, PIM, BPM and publishing solutions offers novomind iPIM / novomind Connector synchronizes product information and product...

Education specialist and mail order company for teaching materials simplifies large orders / Additional B2B web shop with novomind iSHOP and novomind...

novomind iAGENT customer service platform as a central all-in-one solution down to the back office / Customer queries answered even more efficiently /...

Now also in South Africa: marketplace software for PUMA in use on all continents / Product data supply to PUMA brand stores in all regions and...

novomind iAGENT from Hamburg-based software developer in use / Customer service platform with several digital channels including live chat, WhatsApp...

The software experts from Hamburg are part of VW’s agile project team for the development of future-oriented mobility concepts / novomind iPIM is a...

Chats with brands directly via Google Search or Maps facilitate customer communication / Easy integration into novomind iAGENT omni-channel contact...

Relaunch: fashion company relies on SHOP and PIM system from a single source / High performance, dynamics and user-friendliness for a...

Hamburg-based software developer meets IT security standard of the automotive industry

Everything from a single source in only three months: Shop and PIM system plus customer service for top performance / Targeted at online merchants

Multiple award-winning specialist retailer for Spanish wines expands successful e-commerce segment / SHOP and PIM from a single source

Health chatbot supports patient dialog / Business chatbot and video/audio chats take the pressure off corporate service centers

Lifestyle brand relies on novomind iSHOP for relaunch / New web shop makes FALKE and Burlington brands available in 28 countries

More than 500 participants at novomind annual conference mark new record / Ideas, truths and visions for intelligent online business / “Hello World”...

Fashion and lifestyle company relies on new platform for three brands – PIM and SHOP system from a single source.

New messaging solution from novomind enables flexible integration into existing system landscapes with individual front-ends / Premiere at DMEXCO...

New standards in the customer journey: shop system, PIM system, marketplace integration and customer service from a single source / novomind and its...

Conversion rate doubled after relaunch: novomind iSHOP replaces legacy system / product data management with novomind iPIM

Omni-channel experts from Hamburg show the bridge function between commerce and customer service / Booth #19

Long-term cooperation agreed for modern Omnichannel solutions in Contact Centers

Experts for omnichannel communication: software developers pool messaging expertise in a specialized subsidiary

Hamburg-based software developer grows at double-digit rate for 13th consecutive year / Revenues up by 10%, more than 25 new customers in e-commerce...

CCW 2019: novomind iAGENT integrates WhatsApp Business API and Call / Intelligent customer service on all channels

Commerce and customer service software developer among the award-winners in Hamburg’s employer competition for the 11th consecutive time

Hamburg-based software expert sets the course for internationalization and expands its partner network / Long-serving executives move up the ladder

The bicycle dealer improves the performance of its shops and gives them a modern look and feel with novomind iSHOP

novomind’s annual conference presents the whole gamut of modern commerce and customer service software / Record attendance of 400 participants under...

novomind iAGENT’s omni-channel customer service software can now service WhatsApp for two-way customer communications