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novomind iAGENT integrates Salesforce for a 360 degree view in customer communications

03.08.2017: Customer service software of the Hamburg-based IT specialists facilitates service center processes » read more

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Developer meets Agent

19.07.2017: The feedback from our clients has a very important role at novomind. This is why the project „developer meets agent“ was initiated in 2011 to make... » read more

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Chatbot technology from novomind: Nomi in Facebook-Messenger

15.05.2017: Everyone is talking about chatbots – they can now also play an important role in e-commerce. As a contact channel that is available throughout the... » read more

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From service bot to shopping bot – novomind shows the possibilities of artificial intelligence at Call Center World

13.02.2017: “Nomi” live chatbot at the company’s exhibition booth in Berlin / Integration of novomind iAGENT and novomind iSHOP / Omni-channel commerce and... » read more

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Joint venture: novomind and D+S strengthen Webservice First omni-channel solution

24.01.2017: Expanded portfolio of services: Intelligent FAQ centers available for simple and complex requirements » read more

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Artificial intelligence on new platforms: Chatbot technology via messenger is establishing itself

16.01.2017: Artificial intelligence (AI) is part of novomind’s founding story - novomind AI technology has been used in customer service for more than 16 years.... » read more

novomind Events 2017: CCW & Internet World Trade Fair

15.01.2017: The first quarter of 2017 is all about trade fairs for novomind: We will be there at two large “competitive exhibitions” and would like to invite you... » read more

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Intelligent help: novomind iQ becomes novomind iHELP

04.10.2016: Efficient web self-service in online customer communication » read more

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WhatsApp, Video Chat & Co – New Channels for Customer Service

15.06.2016: Intensive exchange is highly valued at novomind. The Hamburg software developer regularly meets with its customers to jointly work on requirements,... » read more

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Electronic dialogue: in communication SPD opts for novomind iMAIL

15.06.2016: The SPD is Germany's oldest political party. Efficient communication between the parties and their members, as well as with the population, is an... » read more



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novomind AG
Bramfelder Chaussee 45
22177 Hamburg

Tel.: +49.40.80 80 71 - 0
Fax: +49.40.80 80 71 - 100



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