News

The trip through Europe continues: On 18 and 19 June, novomind and its British partners jointly exhibited at eTail Europe in London. Europe’s...

On May 22, the Frankfurt Marriott Hotel was all about fashion - or more precisely, the opportunities, risks and opportunities of digitalization in the...

Starting point CCW 2019: WhatsApp Business API and novomind iAGENT Call in the focus of trade fair visitors

As always, Call Center World (CCW) in...

Jungheinrich is one of the leading international suppliers of conveyor, storage and materials handling technology and operates PROFISHOP, an...

Engbers & Co. KG is a family-owned German company that has made sporty high-quality menswear for over 70 years. Apart from the existing store network...

For the past 40 years, Berge & Meer, Germany’s leading direct tour operator, has specialized in tours and cruises. Headquartered in Rengsdorf in the...

More than 100 stores across Germany (hugendubel.de, eBook.de and Hugendubel Fachinformationen) make Hugendubel one of the biggest owner-operated...

Good customer service can be quite a challenge. Customers send e-mails, call on the phone or use social networks and messaging services – in other...

For the tenth consecutive time, novomind received the award as "Hamburg's Best Employer" on the 26th of February 2018 in the Hamburg Chamber of...

From Amazon and Allegro to Zalando and Zappos – if looking at significantly expanding reach and connecting to the most important marketplaces around...

At novomind, customer proximity is a high priority in all business areas, when it comes to new ideas and products. From now on novomind iPIM can also...

Books on Demand (BoD) offers demand-oriented publication of e-books and books, starting from a single copy edition. The publishing experts from...

MediaMarktSaturn and novomind developed an indoor navigation app to make it easier for the customers to find their way through the store. The user can...

With the latest 4.0 version, novomind iPIM now offers the complete platform for B2C and B2B omni-channel commerce. novomind iPIM 4.0. provides a high...

The feedback from our clients has a very important role at novomind. This is why the project „developer meets agent“ was initiated in 2011 to make...

OTTO special shops address the needs of online shoppers who are looking for very specific products in certain areas. With schlafwelt.de, cnouch.de, ek...

Artificial intelligence (AI) is part of novomind’s founding story - novomind AI technology has been used in customer service for more than 16 years....

For the third time now COMPUTER BILD and Statista GmbH have focussed their attention on around 9,000 German online shops in the large shop test. All...

With 26 branches throughout Germany and an online shop, BIKE & OUTDOOR COMPANY GmbH & Co. KG (B.O.C.) is Germany’s biggest bicycle chain. The modern...

Whether necklaces, bracelets or rings – since its founding in 1990, beeline offers everything accessory lovers could possibly wish for. With a total...