Contact Center

Intelligent help: novomind iQ becomes novomind iHELP

08.09.2016: Efficient web self-service in online customer communication » read more

Fast and on all channels: novomind integrates e-commerce and customer service

25.08.2016: At the dmexco fair, the software experts from Hamburg show the fastest routes to the complete web shop / Mobile first with the novomind iSHOP app » read more

Lane change: autoteilemann.de makes fresh start with novomind iSHOP and iPIM

02.08.2016: Mail order firm optimises its web shop and product data supply with software from novomind » read more

PIM

Tailor-made: Atelier Goldner Schnitt relies on novomind iPIM

12.07.2016: Mail-order firm for ladieswear expands its e-commerce strategy and now uses not only novomind iSHOP but also novomind iPIM for product data management... » read more

Marketplace

Entering international markets under a new name: novomind iPOEM becomes novomind iMARKET

21.06.2016: Software experts from Hamburg accelerate the internationalisation of their enterprise solution for marketplace integration » read more

Contact Center

WhatsApp, Video Chat & Co – New Channels for Customer Service

15.06.2016: Intensive exchange is highly valued at novomind. The Hamburg software developer regularly meets with its customers to jointly work on requirements,... » read more

PIM

Atelier Goldner Schnitt now also opts for novomind iPIM

15.06.2016: The mail-order company for women's fashions, Atelier Goldner Schnitt (AtelierGS), is considered amongst Germany's most traditional suppliers of... » read more

E-Shops

BRAX receives two awards as Top Shop 2016: novomind ensures smooth e-commerce processes for the fashion label

15.06.2016: For the third time now COMPUTER BILD and Statista GmbH have focussed their attention on around 9,000 German online shops in the large shop test. All... » read more

Contact Center

Electronic dialogue: in communication SPD opts for novomind iMAIL

15.06.2016: The SPD is Germany's oldest political party. Efficient communication between the parties and their members, as well as with the population, is an... » read more

Contact Center

Excellent customer service at DAK: live chat with novomind iCHAT

15.06.2016: With six million insured, DAK-Gesundheit is one of the biggest statutory health insurance schemes in Germany. Good customer service is therefore... » read more