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Corporate

“Hamburg’s Best Employer”: novomind honoured for 9th time in a row

15.02.2017: Prestigious seal of approval reflects particular attractiveness for specialist staff » read more

From service bot to shopping bot – novomind shows the possibilities of artificial intelligence at Call Center World

13.02.2017: “Nomi” live chatbot at the company’s exhibition booth in Berlin / Integration of novomind iAGENT and novomind iSHOP / Omni-channel commerce and... » read more

Contact Center

Joint venture: novomind and D+S strengthen Webservice First omni-channel solution

24.01.2017: Expanded portfolio of services: Intelligent FAQ centers available for simple and complex requirements » read more

E-Shops

Making the leap to Asia: novomind and OSP cooperating on omnichannel commerce in Thailand

17.01.2017: Thailand’s CP ALL Group launches its omnichannel business powered by novomind iSHOP and novomind iPIM » read more

PIM

Supply of product data for OTTO specialist online shops by novomind iPIM

16.01.2017: OTTO special shops address the needs of online shoppers who are looking for very specific products in certain areas. With schlafwelt.de, cnouch.de, ek... » read more

Contact Center

Artificial intelligence on new platforms: Chatbot technology via messenger is establishing itself

16.01.2017: Artificial intelligence (AI) is part of novomind’s founding story - novomind AI technology has been used in customer service for more than 16 years.... » read more

novomind Events 2017: CCW & Internet World Trade Fair

15.01.2017: The first quarter of 2017 is all about trade fairs for novomind: We will be there at two large “competitive exhibitions” and would like to invite you... » read more

PIM

Optimally equipped: Globetrotter launches new web shop using novomind iSHOP and novomind iPIM

06.12.2016: Outdoor equipment retailer relies on new omni-channel functions for the close integration of online commerce and store sales » read more

Corporate

novomind and Arvato CRM Solutions enter into strategic partnership

08.11.2016: Arvato CRM Solutions to introduce novomind iAGENT as cross-sector solution for omni-channel customer service » read more

E-Shops

Award-winning online shop: Betzold wins Austrian e-commerce prize

03.11.2016: Best B2B online shop at the Anton Award / betzold.at online shop was developed using novomind iSHOP » read more

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