News
News
Corporate
Happy Birthday - 20 years novomind
Press releases
News
PIM
Shop
International relaunch: New Gerry Weber online shop relies on software infrastructure from novomind
News
Customer Service
Whaaaaaat??? Access to the WhatsApp Business API for € 0, - monthly fee?
News
Customer Service
Berlin, Paris, Birmingham: novomind on tour in Europe
News
Customer Service
novomind integrates WhatsApp Business API for OTTO
News
PIM
New BRAX B2B shop uses novomind iPIM
Press releases
News
Corporate
novoinsight 2018: Messenger Commerce, Artificial Intelligence and the “Stupidity of Digital Customers”
News
Customer Service
Ready for the next trip: New FAQ portal of Berge & Meer uses novomind iAGENT
News
Marketplace
New eBay shop: Hugendubel uses novomind iMARKET to expand its reach
News
Customer Service
novomind iAGENT roadmap: User Group event in June places focus on the customer
News
PIM
Shop
Betzold wins 2018 Shop Usability Award
Press releases
News
Corporate
Launch of Dubai subsidiary marks novomind’s entry in Middle Eastern, Africa and North African Markets
Press releases
News
Corporate
Successful growth continues, as novomind generates EUR 31 million in revenue and expands internationally
Press releases
News
Customer Service
Always available on all channels – Customer service of CTS EVENTIM now uses novomind iAGENT
News
Marketplace
Marketplace connection around the globe with novomind iMARKET
Press releases
News
Shop
New shop system: the online shop VANGRAAF.com now with novomind iSHOP
News
Customer Service
AXA uses automated customer service via Facebook Messenger in novomind iAGENT
News
Corporate
novomind gives you mobility!
Press releases
News
Corporate
novoinsight 2017: Artificial intelligence – and everything runs automatically?
Press releases
News
PIM
Shop
Aiming high: Mountaineering brand Mammut launches new online shop with software from novomind
Press releases
News
Corporate
Top performance also in 2016: novomind generates EUR 27.8 million in revenues and continues to grow
Press releases
News
Customer Service
novomind iAGENT integrates Salesforce for a 360 degree view in customer communications
News
Customer Service
Developer meets Agent
News
Corporate
novoinsight² 2017, 28th of September 2017, Hamburg
News
Marketplace
novomind iMARKET links up with idealo Direct Buying
News
Customer Service
Chatbot technology from novomind: Nomi in Facebook-Messenger
News
Corporate
ALMATO and novomind embark on a joint roadshow
News
Customer Service
Joint venture: novomind and D+S strengthen Webservice First omni-channel solution
News
Customer Service
Intelligent help: novomind iQ becomes novomind iHELP
News
Corporate
"Social day" fundraising campaign also at novomind
News
Customer Service
Electronic dialogue: in communication SPD opts for novomind iMAIL
News
Customer Service
Excellent customer service at DAK: live chat with novomind iCHAT
News
Customer Service
Get a job in Germany fast: Federal Employment Agency relies on novomind iCHAT
News
Customer Service
BD24 uses novomind iMAIL to optimise its customer communication
News
Customer Service
An ear for customers: fast, reliable customer service for Teufel
News
Customer Service
Additional communication channel: DATEV relies on novomind for its customer service
News
Customer Service
novomind wins CCV Quality Award 2015 in cooperation with Deutsche Post
News
Customer Service
Completely redeveloped: the novomind iAGENT Supervisor
News
Corporate
For a good cause: novomind at the 2015 MOPO relay
News
Customer Service
Full speed ahead! B.O.C. entrusts novomind iMAIL with customer communication
News
Customer Service
Banking on best advice: Wüstenrot Bausparkasse AG chooses novomind iCHAT
News
Marketplace
Deichmann entrusts novomind iPOEM with marketplace linkage
News
Customer Service
freenet.de now uses novomind iAgent in its service centre
News
PIM
Marketplace
The outlook is bright: beeline opts for novomind iPIM and novomind iPOEM
News
Customer Service
novomind sponsors CCW for first time
News
Customer Service
novomind presents new version of novomind iAGENT at the Call Center World in Berlin
News
Customer Service
Service centre software speeds up communication at A&O Hostels
News
PIM
novomind begins development of iPORT
News
Customer Service
Audio and video chat without download
News
Customer Service
WebRTC - Audio and video chat without download
News
Customer Service
Successful system changeover to novomind iMAIL at mail order retailer Walz
News
Customer Service
New FAQ Center solution with novomind iQ+
News
Customer Service
A successful appearance: novomind at the CCW 2014
News
Corporate
“Hamburg’s Best Employers 2014“: novomind garners five stars
News
Customer Service
Hamburg Energie relies on the e-mail management system from novomind
News
Customer Service
novomind clients FONIC and Sixt sparkle as test winners. We congratulate them!
News
Customer Service
Live chat workshop at Gut Kaden: Ground-breaking discussions in a relaxed atmosphere
News
Corporate
New sail, new luck: 'novomind' at the Hanse Cup 2013
News
Customer Service
“Clara” - a friendly face to talk to at otto.de
Customer Service
News
Launch of latest novomind iAGENT version to highlight novomind’s presence at CCW 2013
Customer Service
News
Customer service via Facebook is on the rise
News
Customer Service
One in four e-mail queries comes to nothing at contact centres
PIM
News
E-shops neglect impulse buyers
Shop
News
iPad commerce is on the rise
Corporate
News
novomind and ELBventure launch a smartphone treasure hunt
PIM
News
Online customers have no patience
Shop
News
E-trading purchasing power index up
Customer Service
News
Software islands at contact centres slow down learning
Corporate
News
novomind wins with its exemplary corporate culture
Marketplace
News
Full range: amazon.de keeps its books and electronics image
Customer Service
News
Father Christmas gives Facebook and e-mail the cold shoulder
Marketplace
News
Internet shops: minimal competition on electronics, books and CDs
Customer Service
News
Contact centres turn out to be shy social media users
Customer Service
News
Application-zapping hinders contact centre customer service
Customer Service
News
Social media force German contact centres to rethink
Shop
News
E-shops investing away from requirements
Corporate
News
Youth work is rewarded
Shop
News
New e-shops make you happier
Shop
News
E-shops: Web 2.0 left out of the loop
Customer Service
News
E-shoppers give top marks for customer care
Customer Service
News
The future of customer dialogue: man and machine with clearly differentiated roles
Customer Service
News
Germans give service costs the cold shoulder on the Internet
Customer Service
News
Online retailers switch to automatic in their customer service
Customer Service
News
Online traders are the number one adviser for online buyers
Customer Service
News
Budget killers in customer service - companies waste every second euro
Shop
News
German online shoppers avoid risk
News
Shop
Internet shopping sprees are out
Customer Service
News
CallCenterWorld 2008: Customer service for free
Customer Service
News
E-mails more and more popular with customers
Customer Service
News
Virtual customer service scores points for cost benefits
Shop
News
Web services attract young customers
Customer Service
News