Virtual agents and avatars have already changed communication in customer service. Intelligent, dynamic and interactive Chatbots with the possibility to transfer the customer dialogue to a real agent will further influence customer service. Buzzwords like Artificial Intelligence (AI), self-learning bots, deep learning and Watson are ubiquitous - but what does this mean for my business? When is it worth to have a chatbot and when a chat? How do other companies address this issue? We would like to answer these questions as part of a workshop on the 13th of July 2017 together with you.
The Golf & Landclub Gut Kaden offers us the possibility to clarify the topic of chatbots and to match the precision of golfing. The evening before our workshop we cordially invite you to a joint dinner in the Gut Kaden Restaurant.
Registration required at firstname.lastname@example.org.
14 Jul 2017