Everyone keeps talking about the importance of personalization in the customer journey - but hardly anyone knows how this can be achieved in e-commerce.
We show you with practical examples how easy it is to create a customized customer journey with our e-commerce platform.
In this practice-oriented webinar we answer the following questions:
- How do I develop my e-commerce business from Product Experience Management to Customer Experience Management?
- How do I realize true personalization even without granular CRM data?
- How can I continue the personal customer journey beyond the checkout?
- How can I increase my customer loyalty through personalization?