This year novomind will partcipate when Europe's largest convention for customer service, customer communications and call center opens its doors: The CCW 2016 takes place from 23 to 25 February 2016 at the Estrel Convention Center Berlin. As a leading provider of innovative solutions for digital customer communications, we welcome our guests in Hall 2 at booth E13!
For 18th Birthday the CCW expects its visitors with a completely redesigned hall concept with a modern ambience, more exhibition space, interactive networking zones and restarted catering stations within the exhibition.
As part of the Tele Talk Demo Forum novomind presents two lectures on the topics "E-mail, SMS and chat in dialogue with customers" and "self-service - automation in customer dialogue".
We look forward to many visitors and interesting discussions. Arrange now a fixed appointment with us - we look forward to meeting you!
23 Feb 2016