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Customer Service, Europe, Online

Webinar: Microsoft Teams & Contact Center: The way to a collaborative customer service, 4 March 2021

04/03/2021
Online

Are you using Skype for Business or Microsoft Teams? We invite you to our webinar “Microsoft Teams & Contact Center: The way to a collaborative customer service”.

 

“Never let a crisis go to waste” – true to this motto, we are hosting another webinar on Microsoft Teams & Contact Center on March 4, 2021.

 

Agents in the home office, an increased volume of inquiries, higher demands from customers and at the same time a lower budget – the workload on customer service is higher this year than ever before.  Our solution is called collaboration. With the right tools, you can foster collaboration between employees in your organization and provide better service to your customers.

In our 30-minute live webinar, we’ll show you how to:

  • Redesign collaboration in customer service
  • Respond to complex inquiries faster
  • Leverage digital channels to handle increased request volumes
  • Consolidate your systems
  • Motivate your employees

Let’s get in touch

Select your region

region
  • Americas
  • Australia/ New Zealand
  • Asia-Pacific
  • Europe
  • Middle East/ Africa
  • South Africa

Do you have any questions? Are you interested in our company and services? The novomind team is available to assist you through the channel of your choice.

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Just pick up the phone!
Want to speak directly to our experts? Here you’ll find the right contact person to answer your query. The novomind team looks forward to hearing from you!

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We look forward to your WhatsApp message!

WhatsApp
Contact us via WhatsApp – simply scan the QR code with your mobile, or open WhatsApp.
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Telephone

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Just pick up the phone!
Want to speak directly to our experts? Here you’ll find the right contact person to answer your query. The novomind team looks forward to hearing from you!

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We look forward to your email!

We look forward to your email!
WhatsApp

We look forward to your WhatsApp message!

WhatsApp
Contact us via WhatsApp – simply scan the QR code with your mobile, or open WhatsApp.
QR code
Telephone

We look forward to your call!

Just pick up the phone!
Want to speak directly to our experts? Here you’ll find the right contact person to answer your query. The novomind team looks forward to hearing from you!

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Message

We look forward to your email!

We look forward to your email!
*Required
WhatsApp

We look forward to your WhatsApp message!

WhatsApp
Contact us via WhatsApp – simply scan the QR code with your mobile, or open WhatsApp.
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Telephone

We look forward to your call!

Just pick up the phone!
Want to speak directly to our experts? Here you’ll find the right contact person to answer your query. The novomind team looks forward to hearing from you!

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Message

We look forward to your email!

We look forward to your email!
*Required
WhatsApp

We look forward to your WhatsApp message!

WhatsApp
Contact us via WhatsApp – simply scan the QR code with your mobile, or open WhatsApp.
QR Code WhatsApp
Telephone

We look forward to your call!

Just pick up the phone!
Want to speak directly to our experts? Here you’ll find the right contact person to answer your query. The novomind team looks forward to hearing from you!

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