--- title: Congress Fair Customer Management in Insurance description: Get to know us, our software products & services in direct contact at the Messekongress Kundenmanagement in Versicherungen ➜ Learn more now! url: https://www.novomind.com/en/events/messekongress-kundenmanagement-in-versicherungen-2025/ markdown_url: https://www.novomind.com/en/events/messekongress-kundenmanagement-in-versicherungen-2025.md type: post slug: messekongress-kundenmanagement-in-versicherungen-2024 author: sdahncke published: 2025-06-04T11:06:17Z modified: 2025-06-04T11:12:04Z language: en-US taxonomies: category: - Customer Service - Europe - Events word_count: 551 tokens: 1020 --- # Congress Fair Customer Management in Insurance Share this article Customer Service, Europe Congress Fair Customer Management in Insurance 24-25 June 2025 Congress Center Leipzig Christiane Balu, novomind AG Strong relationships with policyholders matter: Personalized customer service and a seamless customer experience are key competitive advantages in the insurance industry.   We tackle the challenges of the insurance sector: At novomind, all communication is handled from a single source: novomind iAGENT maps the entire customer journey with a consistent and comprehensive contact history. Whether before a contract is signed, during its term, or in the event of a claim – novomind iAGENT gathers all available information from every touchpoint, whether it’s chatbots for specific products, WhatsApp for general inquiries, or support requests via chat or social media. We’ll be showcasing all this and more at the Customer Management in Insurance Congress in Leipzig. Are you attending? Then come see us at Booth 30, as always, and let’s talk about the future of your customer service! Register now Back to overview Let’s get in touch Do you have any questions? Are you interested in our company and services? The novomind team is available to assist you through the channel of your choice. Chat with us Call us +49 (0) 40 80 80 71 0 Email us info@novomind.com Join us jobs@novomind.com We look forward to receiving your email Chat with us Call us +49 (0) 40 80 80 71 0 Email us info@novomind.com Join us jobs@novomind.com Let’s get in touch Do you have any questions? Are you interested in our company and services? The novomind team is available to assist you through the channel of your choice. Chat with us Call us +49 (0) 40 80 80 71 0 Email us info@novomind.com We look forward to receiving your email Chat with us Call us +49 (0) 40 80 80 71 0 Email us info@novomind.com Let’s get in touch Do you have any questions? Are you interested in our company and services? The novomind team is available to assist you through the channel of your choice. Chat with us Call us +65 8025 8458 (Singapore) Call us +852 9867 1658 (Hong Kong) Email us info.apac@novomind.com We look forward to receiving your email Chat with us Call us +65 8025 8458 (Singapore) Call us +852 9867 1658 (Hong Kong) Email us info.apac@novomind.com Let’s get in touch Do you have any questions? Are you interested in our company and services? The novomind team is available to assist you through the channel of your choice. Chat with us Call us +65 8025 8458 (Singapore) Call us +852 9867 1658 (Hong Kong) Email us info@novomind.com We look forward to receiving your email Chat with us Call us +65 8025 8458 (Singapore) Call us +852 9867 1658 (Hong Kong) Email us info.apac@novomind.com Let’s get in touch Do you have any questions? Are you interested in our company and services? The novomind team is available to assist you through the channel of your choice. Chat with us Call us +971 (0) 4 371 2597 Email us info@novomind-mea.com We look forward to receiving your email Chat with us Call us +971 (0) 4 371 2597 Email us info@novomind-mea.com novomind News Become part of the novomind community and receive regular updates on all the important news from the world of novomind: blog posts, press releases, events, products, and more.