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Christiane Balu, novomind AG
Strong relationships with policyholders matter: Personalized customer service and a seamless customer experience are key competitive advantages in the insurance industry.
We tackle the challenges of the insurance sector: At novomind, all communication is handled from a single source: novomind iAGENT maps the entire customer journey with a consistent and comprehensive contact history. Whether before a contract is signed, during its term, or in the event of a claim – novomind iAGENT gathers all available information from every touchpoint, whether it’s chatbots for specific products, WhatsApp for general inquiries, or support requests via chat or social media.
We’ll be showcasing all this and more at the Customer Management in Insurance Congress in Leipzig.
Are you attending? Then come see us at Booth 30, as always, and let’s talk about the future of your customer service!
Let’s get in touch
Let’s get in touch
Let’s get in touch
Let’s get in touch
Do you have any questions? Are you interested in our company and services? The novomind team is available to assist you through the channel of your choice.
Let’s get in touch
Do you have any questions? Are you interested in our company and services? The novomind team is available to assist you through the channel of your choice.
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