--- title: CCW description: novomind will be exhibiting at the CCW 2026 from February 24th to 26th, 2026, Estrel Congress Center Berlin. url: https://www.novomind.com/en/events/ccw/ markdown_url: https://www.novomind.com/en/events/ccw.md type: post slug: ccw-2025-berlin author: sdahncke published: 2023-11-21T09:52:08Z modified: 2025-12-11T07:39:36Z language: en-US taxonomies: category: - Customer Service - Europe - Events word_count: 851 tokens: 1484 --- # CCW Share this article Customer Service, Europe CCW 24 – 26 February 2026 Estrel Congress Center (ECC) CCW 2026: The 27th International Congress Trade Show for Innovative Customer Dialogue CCW 2026 is one of the most important events for customer service, contact centers, and digital communication — and we’ll be there again next year. From February 24 to 26, 2026, we look forward to welcoming you at the Estrel Congress Center in Berlin. You will find us, as always, in Hall 3 at Booth C8, where we’ll showcase how modern AI, smart automation, and powerful omnichannel solutions are transforming customer service for the long term. Requirements for contact centers are rising — and so are the possibilities. That’s exactly where we come in: At CCW 2026, we will give you comprehensive insights into how companies today use AI to accelerate, personalize, and increase the efficiency of their customer service. You can also look forward to inspiring real-world insights on the AI Stage as well as our participation in the TeleTalk demo forums. Both formats offer concrete examples, real use cases, and valuable inspiration for your own projects around AI, automation, and omnichannel communication. You won’t want to miss it! If you would like to find out more about our solution in a nutshell, we recommend the following TeleTalk demo forums:  „Future customer service: AI solutions in practice” 27.02.2024 at 03:50 p.m. 28.02.2024 at 11:10 a.m. 29.02.2024 at 01:40 p.m. “Multi- and omnichannel solutions in customer dialogue” 27.02.2024 at 02:10 p.m. 28.02.2024 at 09:30 a.m. 29.02.2024 at 12:00 p.m. “Response management solutions for e-mail, SMS and chat, messenger” 27.02.2024 at 01:20 p.m. 28.02.2024 at 04:00 p.m. 29.02.2024 at 11:10 a.m. For years, CCW has been the industry’s key meeting point — a place where trends become visible, where experts exchange ideas, and where the future of customer service takes shape. You can find the full CCW program at https://www.ccw.eu Make an appointment now Get tickets now Back to overview Let’s get in touch Do you have any questions? Are you interested in our company and services? The novomind team is available to assist you through the channel of your choice. Chat with us Call us +49 (0) 40 80 80 71 0 Call us +49 (0) 40 80 80 71 0 Email us info@novomind.com Email us info@novomind.com Join us jobs@novomind.com Join us jobs@novomind.com We look forward to receiving your email Chat with us Call us +49 (0) 40 80 80 71 0 Call us +49 (0) 40 80 80 71 0 Email us info@novomind.com Email us info@novomind.com Join us jobs@novomind.com Join us jobs@novomind.com Let’s get in touch Do you have any questions? Are you interested in our company and services? The novomind team is available to assist you through the channel of your choice. Chat with us Call us +49 (0) 40 80 80 71 0 Call us +49 (0) 40 80 80 71 0 Email us info@novomind.com Email us info@novomind.com We look forward to receiving your email Chat with us Call us +49 (0) 40 80 80 71 0 Call us +49 (0) 40 80 80 71 0 Email us info@novomind.com Email us info@novomind.com Let’s get in touch Do you have any questions? Are you interested in our company and services? The novomind team is available to assist you through the channel of your choice. Chat with us Call us +65 8025 8458 (Singapore) Call us +65 8025 8458 (Singapore) Call us +852 9867 1658 (Hong Kong) Call us +852 9867 1658 (Hong Kong) Email us info.apac@novomind.com Email us info.apac@novomind.com We look forward to receiving your email Chat with us Call us +65 8025 8458(Singapore) Call us +65 8025 8458 (Singapore) Call us +852 9867 1658 (Hong Kong) Call us +852 9867 1658 (Hong Kong) Email us info.apac@novomind.com Email us info.apac@novomind.com Let’s get in touch Do you have any questions? Are you interested in our company and services? The novomind team is available to assist you through the channel of your choice. Chat with us Call us +65 8025 8458 (Singapore) Call us +65 8025 8458 (Singapore) Call us +852 9867 1658 (Hong Kong) Call us +852 9867 1658 (Hong Kong) Email us info@novomind.com Email us info@novomind.com We look forward to receiving your email Chat with us Call us +65 8025 8458(Singapore) Call us +65 8025 8458 (Singapore) Call us +852 9867 1658 (Hong Kong) Call us +852 9867 1658 (Hong Kong) Email us info.apac@novomind.com Email us info.apac@novomind.com Let’s get in touch Do you have any questions? Are you interested in our company and services? The novomind team is available to assist you through the channel of your choice. Chat with us Call us +971 (0) 4 371 2597 Call us +971 (0) 4 371 2597 Email us info@novomind-mea.com Email us info@novomind-mea.com We look forward to receiving your email Chat with us Call us +971 (0) 4 371 2597 Call us +971 (0) 4 371 2597 Email us info@novomind-mea.com Email us info@novomind-mea.com novomind News Become part of the novomind community and receive regular updates on all the important news from the world of novomind: blog posts, press releases, events, products, and more.