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Customer Service, Digital Commerce, Europe, Online

aquisa E-Commerce Week 2022, 28.3. – 1.4 2022

28.03. – 01.04.2022
Online
Portrait Oliver Goerke
Portrait Peter Linnemann

(v.l.n.r. Oliver Goerke, Patrick Stephan)

5 Tage E-Commerce pur

Lerne bei der E-Commerce Week die erfolgreichsten Strategien bekannter Online-Experten kennen, tausche geheime Taktiken für mehr Leads, Kunden und Umsatz aus und schildere Branchengrößen die Herausforderungen, die dich und dein Online-Business gerade beschäftigen. Eine Woche lang, vom 28. März bis 01. April, erwarten die Teilnehmer über 40 praxisnahe Vorträge mit konkreten Handlungsempfehlungen, um ihr Unternehmen auf die nächste Stufe zu katapultieren.

Im gemeinsamen Vortrag von novomind und piazza blu gehen Oliver Goerke, CEO piazza blu² GmbH, und Patrick Stephan, Senior Sales Executive novomind AG, am 29. März um 15 Uhr auf das Thema “mobile Shopping” ein.

“Der mobile Kunde: Commerce & Customer Service auf dem Smartphone – Beispiele für Konzept & Umsetzung”

Ob im B2C oder B2B Business – Mobile Shopping gewinnt immer weiter an Bedeutung. Mit WhatsApp Chat-Service, Click & Collect sowie Apps lässt sich der Customer Service deutlich optimieren. Der Online-Einkauf per Smartphone wird erleichtert und gefördert. Wer Mobile Shopping anbietet, stärkt die Kundenbindung, erhöht das Bewusstsein für die eigene Marke und bildet so eine wertvolle Ergänzung zur bestehenden E-Commerce-Strategie.

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