24/7 support and more than 150,000 email enquiries per month
A&O HOTELS and HOSTELS is currently the largest independent hostel provider in Europe. With novomind iAGENT, continuous 24/7 support is guaranteed for handling more than 150,000 e-mail enquiries per month.
“It’s a win-win situation for everyone. Our service level increases in parallel with the number of guests and their loyalty to A&O.”
Oliver Winter, General Manager, A&O