Experience digital commerce and customer service anew. With AI that creates real value.

We develop software that goes further, connecting people, brands and markets. Our tailored, AI-driven solutions for B2B, B2C and D2C create genuine value and keep your business moving forward, every single day. For more than 25 years.

Digital Commerce

Customer Service

AI & Data

Our software portfolio:
From AI to omnichannel

Digital Commerce

Your platform for growth and greater revenue

With a PIM system, shop system and marketplace integration all from a single source, the novomind platform delivers faster time-to-market, reliable processes and perfect product presentation – the foundation for greater revenue and sustainable growth in omnichannel commerce.

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Customer Service

Seamless customer service across all channels

With intelligent omnichannel software and AI-driven automation, novomind enables efficient communication, fast response times and seamless integration with existing systems – for customer service that eases workloads and delights customers.

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AI & Data

Solutions that think ahead

Data is the key to success in AI-driven process automation. novomind AI is applied precisely where it creates the greatest impact – enabling faster processes, smarter decisions and future-proof solutions that think ahead.

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Services

Together from start to scale

We take care of your project from start to finish – from consultancy and customised solutions to implementation, continuous enhancement and 24/7 SaaS operation, whether in a German private or public cloud. We’re your reliable partner every step of the way.

These customers have put their trust in us

FRICKE

FALKE

DEW21

HolzLand

Betzold

Further case studies

FRICKE

FALKE

DEW21

HolzLand

Betzold

Further case studies

We like the fact that novomind thinks outside the box to come up with individual solutions for specific problems.

Robert Tigges Central Complaints Coordinator in Sales Management, DEW21

With novomind, we have a reliable technology partner at our side who responds flexibly to our specific wishes, implements them quickly and thus provides us with valuable support for our e-commerce activities.

Guido Penasa Head of Digital Marketplaces, C&A

The project team quickly got up to speed and was able to flexibly implement additional functionalities within the project. The project team quickly got up to speed and was able to flexibly implement additional functionalities within the project.

Christian Haltermann Head of Digital Services, HolzLand

We liked novomind's flexible, pragmatic approach. We were quickly convinced that this software solution was a good fit for us and that it would help us to further exploit our potential.

Silvan Schenk Head of the Customer Service Centre, Project Manager, Wilhelm FRICKE SE

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Where expertise meets partnership

About us

For more than 25 years, we have been developing tailored software for customers around the world – sustainable, future-proof and made & based in Germany.

Our expert knowledge

Learn from successful projects and the latest trends – our resource library offers valuable insights, from case studies to webinars.

Our customers

We put successful, long-term partnerships with our customers at the heart of what we do. That’s why every single project matters to us.

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We look forward to your call!

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Want to speak directly to our experts? Here you’ll find the right contact person to answer your query. The novomind team looks forward to hearing from you!

Experience digital commerce and customer service anew. With AI that creates real value.

Digital Commerce

Customer Service

AI & Data

Our software portfolio:From AI to omnichannel

Together from start to scale

These customers have put their trust in us

Where expertise meets partnership

About us

Our expert knowledge

Our customers

Our software portfolio:
From AI to omnichannel