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Our unique portfolio for modern digital commerce and customer service includes first-class software products that take your business forward.
Digital Commerce
Overview

novomind iPIM – PIM system

novomind iSHOP – shop system

novomind iMARKET – marketplace tool
Customer Service
Overview

novomind iAGENT – contact centre software

novomind messaging API
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Solutions
How can companies successfully overcome the current challenges posed by digital commerce and customer service? Find our answers to the questions that concern your industry here.
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Capabilities
Omnichannel Commerce / B2C, B2B

Omnichannel Customer Service

Software as a Service

PIM / PXM

Marketplace Connection / D2C

Contact Centre as a Service

Artifical Intelligence (AI)

Our Case Studies & Whitepapers
Services
Services
With us, your company receives excellent services for digital commerce and customer service from a single source. 24/7 and with the highest level of commitment.
Professional Services

IT Service & Support

Customised Software Development – Team ID

Digital Commerce Consulting
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Blog

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FRICKE Group GmbH & Co. KG

Posted on 24. May 20222. January 2023 by aruf

Posted in Customer Service, Customers, novomind AG

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Products

Digital Commerce

Overview
novomind iPIM – PIM system
novomind iSHOP – shop system
novomind iMARKET – marketplace tool

Overview
novomind iPIM – PIM system
novomind iSHOP – shop system
novomind iMARKET – marketplace tool

Customer Service

Overview
novomind iAGENT – contact centre software
novomind messaging API

Overview
novomind iAGENT – contact centre software
novomind messaging API

Services

Professional Services
IT Service & Support
Customised Software Development – Team ID
Digital Commerce Consulting

Professional Services
IT Service & Support
Customised Software Development – Team ID
Digital Commerce Consulting

More novomind

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App Store

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Privacy
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Cookies

Imprint
Privacy
Sustainability
Cookies

Automate your customer service with our voicebot

Discover our case studies & whitepapers

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