What is Contact Centre as a Service?
Contact centres which use omnichannel communication are gradually replacing the more traditional ones. Contact centre software solutions are therefore gaining in importance when it comes to offering a holistic customer journey. The global market for contact centre software is expected to grow to 72 billion US dollars by 2027.
CCaaS optimises customer and user experience by integrating all the relevant channels into one solution, as well as by displaying all interactions between end customers and employees.
Available 24/7, 365 days a year: contact centre software that exceeds your company’s expectations and wows your customers.
With novomind iAGENT, we have been offering an “as-a-service” solution for many years now, and in doing so, support the customer service departments of over 150 companies across all relevant digital channels. In combination with integrated telephone services, we make omnichannel communication possible.
Select your region
regionBack
We look forward to your email!
We look forward to your WhatsApp message!
We look forward to your call!
Back
We look forward to your email!
We look forward to your WhatsApp message!
We look forward to your call!
Singapore:
Hong Kong:
Back
We look forward to your email!
We look forward to your WhatsApp message!
We look forward to your call!
Singapore:
Hong Kong:
Back
We look forward to your email!
We look forward to your WhatsApp message!
We look forward to your call!
Back
We look forward to your email!
We look forward to your WhatsApp message!
We look forward to your call!
Back
We look forward to your email!
We look forward to your WhatsApp message!
We look forward to your call!
Products
Digital Commerce
Customer Service
Solutions
Industries
Capabilities
Services
Customers
Partners
Company
Join novomind
We are novomind
International locations
News
Meet us in person
novomind newsroom
Other / Legal
More novomind
