Blog
More than channels: omnichannel solutions transform customer service
Omnichannel platforms are a top priority for businesses. Our blog reveals how such platforms are helping companies meet customer service challenges.
Blog
More than channels: omnichannel solutions transform customer service
Omnichannel platforms are a top priority for businesses. Our blog reveals how such platforms are helping companies meet customer service challenges.
Blog
Composable Commerce: Hype, Saviour or Wrong Path?
Composable commerce is considered the future of digital commerce. Here you can find out what lies behind this approach and where it meets its limits.
Blog
The Digital Product Passport for a transparent product
The Digital Product Passport is on the way. Although some details have yet to be finalised, online retailers need to start thinking about it now.
Blog
Speaks for itself: Conversational AI revolutionising customer service
Conversational AI has the potential to take customer service to the next level. Voicebots are already handling phone calls autonomously and emphatically.
Blog
Making it simple: How composable commerce can become a key to success
Composable commerce is considered the preferred approach in retail, but it is not always an easy solution. How novomind Connected iProducts help to reduce the complexity.
Blog
Delegation, not discussion: Self-service product data onboarding
Product data onboarding is one of the biggest challenges facing digital commerce. novomind iPIM Supply takes the pressure off product managers.
Blog
Five reasons why it pays to invest in novomind iAGENT
Outstanding customer service is a sure route to success – so it is critical to take advantage of omnichannel solutions, which rapidly pay dividends.
Blog
A formula for success for your marketplace business: lower costs and a higher profit
Fixed price or sales commission? Find out here which billing model is most profitable for marketplace middleware with a high level of sales.
Blog
How energy suppliers win over customers with first-class service
The customer experience is rapidly gaining importance in the energy industry. Find out here how leading energy supply companies are taking service to the next level.
