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novomind is the world's only producer of a fully-automated e-mail management system employing both a rule-based and statistical analysis method. novomind classifies the various software-based methods of systematic text recognition using the "AIM - Artificial Intelligence Method". With its new Self Service Suite™ 5.0, novomind is the only software vendor to incorporate the recommendations of leading European computer linguists and AI experts, who have been calling for a suitable combination of both methods for many years.
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AIM 1 is a statistics-based text recognition system. The statistical engine is automatically trained using a relevant test corpus for all categories.
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AIM 2 is the rule-based text recognition system. Business and communications rules are defined and incorporated in the rule engine. Incoming e-mail is assigned to the appropriate categories by means of semantic text analysis and the rules.
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AIM 3 trains the statistical engine with general categories while the rule engine identifies finely granulated distinctions as a basis for allocation to the sub-categories.
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In AIM 4 trains the statistical engine with all categories. The rule engine is used for categories achieving a poor recognition rate (Confidence < 70%).
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AIM 5: The statistical engine is trained with all categories and rules are also generated for all categories. The statistical engine is only used for categories achieving a high precision rate (Precision > 70%) as a fallback.
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