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Current novomind News
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December 19th, 2007
Customer service ready to talk-online dialogue booms more ... |
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November 21th, 2007
Tax authorities prepare themselves for a deluge of citizens’ enquiries more ... |
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October 18th, 2007
E-shops tussle for the best Web locations more ... |
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October 11th, 2007
E-commerce 3.0: shops of the future know what customers want more ... |
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October 4th, 2007
Ministries in round-the-clock consultations more ... |
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September 18th, 2007
Electronic customer service live on stage more ... |
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September 18th, 2007
The five most common mistakes made when employing virtual consultants more ... |
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September 12th, 2007
Mail-order companies speed up customer communications more ... |
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September 4th, 2007
Web services attract young customers more ... |
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August 28th, 2007
Product development for free: online shoppers give advice on improvement more ... |
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August 21st, 2007
E-government has arrived: authorities score points with electronic services more ... |
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August 14th, 2007
Online shops underestimate their customers’ need for security more ... |
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August 7th, 2007
Phishing mail offensive: online shoppers refuse to be put off more ... |
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July 31th, 2007
Small online shops suffer from virus threats more ... |
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July 26th, 2007
New potential for online shops: young people follow shopping recommendations from knowledge databases more ... |
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July 12th, 2007
Renaissance of the avatars: Internet users want to be led by the hands more ... |
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July 6th, 2007
Why the older generation loves to chat online with service agents more ... |
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June 28th, 2007
Blogs not important in online shops more ... |
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June 19th, 2007
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June 12th, 2007
Minority shapes opinions about products on the Internet more ... |
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June 5th, 2007
Companies put their faith in Web 2.0 authors as sales advisers more ... |
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Mai 29th, 2007
Senior citizens surf the Web 2.0 wave more ... |
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Mai 22th, 2007
Web 2.0 forums as an alternative to Stiftung Warentest more ... |
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Mai 8th, 2007
Female modesty: women write fewer user reports than men more ... |
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April 24th, 2007
Germany’s online shoppers are not friends of praise and criticism more ... |
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April 17th, 2007
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April 3th, 2007
Still too little faith in online shops more ... |
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February 27th, 2007
Quality assurance for every communication channel more ... |
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February 20th, 2007
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February 6th, 2007
Rental software helps with fluctuating order situation more ... |
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January 30th, 2007
Chatting as a job: direct customer support on the Net is becoming more and more important more ... |
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January 23rd, 2007
Businesses find customer e-mails are becoming a cost trap more ... |
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