|
|
|
|
|
|
|
novomind and INTERSHOP co-operate on web agents for eCommerce
applications June 23, 2000
|
|
|
|
|
|
Hamburg, June 23 2000 – novomind AG -
provider of software solutions
for web agents in Hamburg, and INTERSHOP will from now on offer
the possibility of integrating their respective software solutions.
INTERSHOP offers the leading eCommerce platform, novomind offers
the web agents. novomind AG's standard software – novomind IQ™ -
will create virtual, intelligent web agents. These IPIs (Interactive
Personable Intelligent Agents) are figures which communicate in
real-time dialogue with visitors to an Internet site. Alongside
content-related components such as analysis, user profiles and simplified
handling, novomind IQs™ open architecture makes possible the integration
of IPIs into the High End solutions offered by the market leader
INTERSHOP.
"We are delighted to be working together with novomind," says Jörg
Anhalt, INTERSHOP's director of sales. Due to the so-called "cartridge
technology" offered by the novomind IQ" software, virtual sales
consultants can be easily integrated into existing eCommerce applications
which base themselves on INTERSHOP enfinity.
Marco Busacker, vice-president of Marketing at novomind is also
excited about the new partnership: "Despite the extremely high growth
rate currently experienced by eCommerce, a tremendous amount of
buying potential remains unrealized because the "human touch" is
missing. Research has shown that more than 60% of purchase transactions
on the Internet are aborted. By bringing together a dynamic eCommerce
platform such as INTERSHOP enfinity with virtual sales agents from
novomind, an extraordinarily high increase in turnover can be achieved."
|
|
|
|
About the company:
novomind Inc. was founded in 1999 and is one of the leading providers of
intelligent software solutions that open up new dimensions in internet
company-client relations and allow companies to increase turnover and cut
costs.The novomind systems bring the human touch to the internet and allow
future-oriented customer services to be integrated into eCommerce.The
novomind IQ™ standard software enables virtual web agents to be developed to
guide the user interactively through internet events, provide him or her
with personalized advice and create intelligent user profiles. novomind
TrueTALK™ enables users to be connected to a Live Operator based in a call
center. There are currently over 40 employees working for novomind Inc. The
company’s clients include well-known concerns such as Bertelsmann
(bol.de/bol.uk), Gruner +Jahr, Otto and the Heinrich Bauer Verlag publishing
house.
|
|
|
|
Press contact:
Going Public GmbH
Martina Ladewig, Maren Wittern
Burchardstrasse 17
20095 Hamburg – Germany
phone +49.40.20 00 05-25
fax +49.40.20 00 05-55
email info@goinggroup.de
|
|
|
|
|
|
