eCRM4free – professional freeware offer from novomind
Optimise your digital customer communication – for free!
The Express-Edition of both of the product lines novomind iAGENT™ and novomind Self Service Solutions is suited for small and medium-sized companies, who value professional customer communication. eCRM4free offers the complete scope of services as our priced products – the only restriction is the number of monthly transactions.
Use our free multi-channel eCRM solution and bundle all of your company’s communcation channels. It has been proven that the use of our communication solutions significantly lowers customer communication costs and improves service levels.
eCRM4free is completely free of charge and may be used to its full potential.
novomind iAGENT™ Express-Edition
novomind iMAIL™ - Mail management for fast and efficient processing of the electronic mail of your Contact Center (e-mails, faxes, letters and SMS).
novomind iCHAT™ - Live chat for text-based dialogue with a live communication partner in your Contact Center.
The following restrictions apply to both communication solutions:
Up to 10,000 incoming e-mails/tickets (chats per month) and 5 concurrent agents
novomind Self Service Solutions Express-Edition
novomind iQ™ - FAQ-Center, virtual agents and chatbots. The basis for an effective Self Service Center on your website.
The following restriction apply to our communication solution:
Up to 5 concurrent users
Besides the respective installation software, the free download packages contain all necessary user manuals for installation, configuration and operation as well as the corresponding licence keys.
Optional SUPPORT:
Of course, upon request we also offer companies, who wish to receive professional support by our eCRM experts, a special eCRM4free support package. You can receive further informationen via e-mail…