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26. August 2008

Germans give service costs the cold shoulder on the Internet


06. August 2008

Online retailers switch to automatic in their customer service


18. July 2008

Online traders are the number one adviser for online buyers


08. July 2008

E-shops are not self-explanatory


17. June 2008

Expensive brand goods sell slowly on the Internet


29. May 2008

Budget killers in customer service - companies waste every second euro


29. April 2008

German online shoppers avoid risk


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